Apprentice of the Year – 2024

Awarded for Outstanding impact and/or contribution as an Apprentice.

Presented by Dan Lally – Group Director of BESE

Irina Costa Moniz

College of Business, Technology & Engineering

Photo of award winner holding certificate and trophy

What they did:

The nominee helped us at short notice by joining the presentation team when we were pitching to win a large apprenticeship bid with a new employer partner. The nominee spoke about their journey, what they had learned on their apprenticeship so far and why they would recommend the course to others.
The candidate showcased exceptional dedication and initiative in various projects, notably excelling in the Clearing Project. Their commitment to personal and professional development was evident through active day to day support, process improvement, and tackling challenges. A notable achievement was creating insightful applicant journey process maps for four scenarios, reflecting their commitment to excellence and continuous improvement.
The Apprentice actively contributed to the Cloud Networks and Infrastructure (CNI) team service projects. They discussed and enhanced the High-Level Design (HLD) template, integrating Recovery Time Objective and Recovery Point Objective for the IT Service Continuity Management Process. Furthermore, they collaborated on the consolidation of ‘Release,’ ‘Test,’ and ‘Change’ SharePoint within the Service Transition family. Engaging in ‘Change Management Process’ meetings, they provided valuable support and feedback.
Further, the Apprentice, has demonstrated exceptional dedication and innovation in contributing to the Digital Change Team during the apprenticeship. Their impact on the team extends beyond their peers, showcasing a remarkable commitment to fostering proactive approach to problem-solving, readily sharing insights, ideas, and expertise.
In addition, the Apprentice has represented the University at a high-profile roundtable event with the Director of Education at the DfE discussing the contribution and role of HDA programmes and at a Capgemini showcase.
The apprentice has been a leading light within the directorate as a role of apprentice. They have been called upon by the University (BESE) to present on their experiences to outside bodies (on a stage with Q&A), possible “customers”. The apprentice has also represented the University at a high profile round-table event with the Director of Education at the DfE discussing the role and the impact of being a HDA but also the impact upon others within the Directorate and wider in SHU.

What was the impact?

Their enthusiasm was infectious and they received excellent feedback from the employer when were successfully awarded the bid. The nominee has therefore helped to attract a large number of new apprentices (many of them from under-represented groups) to the university.
The apprentice received positive feedback when presenting the documentation to Clearing project stakeholders. Colleagues highlighted its significance, acknowledging its potential to improve project understanding for both directly involved individuals and broader stakeholders supporting the Clearing operation. The project manager was highly satisfied with the apprentice’s performance, allowing for the delegation of larger and more complex tasks and contributing to the overall workload management of the project.
The infrastructure improvements led to a robust and comprehensive IT Service Continuity Management Process. The integration of SharePoint enhanced collaboration efficiency within the Service Transition family. Active involvement in ‘Change Management Process’ meetings not only deepened understanding of requirements but also contributed to more effective support for the CNI management team.
The Apprentice’s influence during their apprenticeship with the Digital Change Team is apparent through their proactive sharing of valuable insights, ideas, and expertise with team members. This collaborative approach significantly enhanced the dynamism and productivity of the work environment.
The DfE and Capgemini events resulted in exceptionally positive feedback from senior SHU stakeholders, noting the significant contribution made.
The Apprentice’s influence during their apprenticeship within the Directorate is apparent through their proactive sharing of valuable insights, ideas, and expertise with team members. This collaborative approach significantly enhanced the dynamism and productivity of the work environment.
The DfE and Capgemini events resulted in exceptionally positive feedback from senior SHU stakeholders, noting the significant contribution made.

How it inspired others

I have been hearing strong feedback about their role as Course Rep, their contribution in the workplace and the quality of their work-based projects. They are clearly an asset to SHU and I am delighted to nominate them for this award.
Throughout the project, the apprentice consistently delivered work of exceptional quality, earning praise, and sparking additional requests for increasingly complex support. This pattern underscores the trust and confidence the student has cultivated. By maintaining high self-imposed standards, ensuring meticulous presentation, and fostering creative development, the apprentice has become a role model for other apprentices. Their commitment and exemplary behaviour are positively influencing the department’s perception of the valuable benefits and high-quality work apprentices can contribute.
Their thoroughness, efficiency, and collaborative approach to infrastructure improvement showcased a model for a better HLD submission. By actively participating and providing valuable feedback, they inspired others to engage in the induction meetings, allowing for a better understanding of any queries.
The Apprentice’s willingness to readily share insights, ideas, and expertise fostered a collaborative atmosphere. This sharing culture not only enriched the team’s collective knowledge but also inspired others to contribute actively and share their unique perspectives.
Participation at high profile showcase and discussion events have made very positive contributions to the visibility and reputation of HDA programmes here at SHU.
As Director of DTS this apprentice has inspired me by showing drive, maturity and the positive contribution to the directorate.
Participation at high profile showcase and discussion events have made very positive contributions to the visibility and reputation of HDA within the directorate / PS and here at SHU.

Nicola Heaton

College of Health, Wellbeing & Life Sciences

Photo of award winner holding certificate and trophy

What they did:

I am nominating this student for this award as I feel that they personify what it means to be a clinical apprentice and work hard to achieve their goals. I know that this award is aimed at those apprentices who have excelled through their apprenticeship programme. This student is excelling in their studies, they are always keen to learn and will seek out learning opportunities to develop their knowledge and skills. They are a huge asset to our team and will be a fantastic Occupational Therapist. They maintain a strong client-focused approach to their work and I have seen them grow in confidence to believe in their own clinical abilities. What I additionally feel makes them deserving of this award is not just their commitment to their studies but her also their bravery and personal resilience. I am inspired by their strength of character to keep going, keep studying, keep working hard on their placements – they are determined to achieve their goals despite any barriers and challenges that they may be facing. When I look at this student, I see a person who is choosing to shape their own future and work hard for what they deserve. They deserve to be an Occupational Therapist and they deserve to be recognised for their spirit, fortitude and resilience which are all qualities which I believe our clinical apprentices should represent as well in addition to their academic skills. Their determination and strength of character are qualities that we should be proud of and that should be celebrated. This student is an asset to our Trust, the apprenticeship training programme and will be a huge asset to the world of Occupational Therapy.

What was the impact?

When I look at this student, I see a person who is choosing to shape their own future and work hard for what they deserve. They deserve to be an Occupational Therapist and they deserve to be recognised for their spirit, fortitude and resilience which are all qualities which I believe our clinical apprentices should represent in addition to their academic skills.

How it inspired others

They have inspired colleagues to undertake their own Apprenticeship journey and they have helped develop a culture of self development and learning with colleagues.

Francesca Hume

College of Social Sciences and Arts

Photo of award winner holding certificate and trophy

What they did:

From day one of the course, this apprentice has leaned in to both academic and workplace activity – identifying and acting on each opportunity to their maximum potential – and beyond this creating their own opportunities for visible, measurable success.
As the first packaging apprentice within their organisation, they have been a trailblazer for what is possible in terms of both participation, impact and influence.
Within their apprenticeship, they have:
• Been the company ambassador to schools across the North-East, promoting STEM careers & Apprenticeships
• Organised staff development opportunities for over 40 other apprentices
• Volunteered in their local community, supporting sustainability initiatives
• Mentored secondary school children, leading to industry accredited awards for mentoring
• Established Sustainability Employee Resource Group within their workplace, to educate about sustainability to the 1000 employees onsite
This has all been achieved as a new starter, direct from secondary education & no previous background in packaging – and all while continuing exemplary academic performance – taking on every opportunity to develop academically as well as professionally.
They have significantly contributed to a vibrant culture within their course cohort – enabling high value peer-to-peer learning opportunities through collaborative work, and even undertaking the role of student representative for their year.

What was the impact?

Workplace feedback and performance for this apprentice has been faultless, including mentor and coworker comments such as:
“(they have) consistently performed highly against (company) expectations. I am always impressed with (their) approach to solving problems and overcoming challenges, communicating with others, and delivering on the projects/ tasks (they’re) working on.” – Company Sustainability Lead
“(they) deliver (their) tasks and passionately supports the programme. (They) live the (company) culture of being accountable for impact, ambitious for patients and always doing the right thing.’ – Company Apprenticeship Lead
Within the degree programme at Hallam, they have continually used their position as an official rep to support the development of the programme – including valuable input into the ongoing revalidation of the course, as well as promoted the programme through social media channels and their outreach work as an official Sheffield Hallam Apprenticeships ambassador.
Beyond this, their contribution has been recognised regionally and nationally – in 2023 they were named by the Department for Education in the Regional Apprenticeship Awards as the North East Apprentice of the Year, before going on to be joint winners of the overall National Apprentice of the Year for Degree Apprenticeships.

How it inspired others

Their work-based, academic, and external success has been inspiration in a wide range of ways:
• More packaging apprentices – their employer signing up further apprentices to the programme in 2024 from other organisation sites
• Supported workplace EDI initiatives, leading to an increase in the number of younger female applicants and general enquires about the positions within their field
• Direct requests to mentor to other employees with their company – inspiring others to help make a measurable difference within packaging activities
• Their high-profile success, helped boost the internal and external reputation of Packaging Apprenticeships, and even the reputation of the sector
Their practice led to their employer awarding an Employee Recognition Bronze Award for promotion of apprenticeships – a response to success in driving change in the perception of apprenticeships within their organisation and beyond.
In the words of a senior colleague: “I believe their strengths are a positive attitude and willingness to take on any project that is given to them”.
This has been balanced by continuing high level success both at work, and with a year left on programme, there’s every reason to believe that they will continue to inspire others on the course and beyond to even greater levels of achievement.

Kevin Morrow

College of Social Sciences and Arts

Photo of award winner holding certificate and trophy

What they did:

The student left school over 20 years ago and did not pursue any form of higher education. The student has then changed their career later in life and part of this was returning to education after a gap of over 20 years to complete a degree apprenticeship. The student has embraced the learning, they have been a role model for their class and they have consistently achieved high grades throughout culminating in a well written and very insightful research project at dissertation which could have an incredibly positive impact on a current serious crime problem that is affecting the world.

What was the impact?

If undertaken, the recommendations from the research project could have a profound impact on how South Yorkshire Police and hopefully other police services across the country tackle the exponential growth of cyber stalking. Tackling this problem will lead to greater victim/public satisfaction and hopefully save lives. It will also be a testament to the good work of the PCDA at Sheffield Hallam University.

How it inspired others

Due to the nature of the apprenticeship, studying whilst working full time, completing this degree can feel overwhelming in itself. Yet, during the final year of the apprenticeship, the student has also had to manage some incredibly adverse circumstances in their personal life. Their ability to simply continue with the degree has been inspiring for his colleagues and tutors. The nominator has had an extensive career in which human beings overcoming adversity has been regularly witnessed, but they are still astounded by this student’s ability to succeed to such a high standard. It has inspired them to keep seeking the best in every student.

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