Thursday 30 March 2017 – lunchtime seminar with Liliana Rodriguez (Doctoral Researcher, Loughborough University)

Image of diagnostic appropriation tool

Speaker:  Liliana Rodriguez (Doctoral Researcher, Loughborough University)
Title: Technology appropriation awareness & diagnostic

Liliana is a Product Designer with a post degree in Arts and Design Education and a Master in Interaction Design. She is currently a PhD candidate at Loughborough University (UK) and a visiting researcher at Aalto University (Finland). Her research examines technology appropriation that contributes to the further development of digital services. She has been working as creative design facilitator at the Glasgow School of Art and the Open University for almost ten years. She has worked as a design researcher at Sheffield Hallam University and as a designer over 22 years in various countries such as Colombia, Spain, Singapore and the UK.  Liliana’s design interests shifted from products towards the development of services and user experiences, and to the creation of digital interactions with and for users.


This research explores the idea that a successful uptake of technology in the development of digital services (DS) is often mediated by end users’ appropriation of technology (TA). This research also explores the idea that TA can help to enhance digital service effectiveness and acceptance and could help to create new services functionalities. In other words, technology appropriation is potentially a positive and useful phenomenon to aid the design and development of digital services. If this is true, it would be beneficial to take advantage of the potential of TA to design and further develop the DS. If a DS wants to take advantage of the potential of TA, it is fundamental for the service providers of the DS to be aware of the phenomenon. This study examines the state of awareness of services providers in digital services, specifically in the context of start-up companies and proposes a way to diagnose TA.

1.00PM – 2.00PM
THURSDAY 30 March 2017

See here for details of other seminars in the series.

All SHU staff and students are welcome to attend the C3RI Lunchtime Research Seminars. If you are from outside of the University and would like to attend a seminar, please email C3RI Administrator to arrange entry.