Troubleshooting

There are a number of potential issues that can affect users whilst using the Windows 10 Managed Desktop. These pages will attempt to explain the issue and hopefully to help you resolve any issue you are having.

If you’ve read this and you’re still having issues with Windows10, please contact ITHelp

The Troubleshooting menu has a number of sections regarding specific areas of the Windows 10 Managed Desktop, including:

  • Browsers
    • Edge Browser issues
  • OneDrive
    • No Sync Application
  • Microsoft Office
    • Unlicensed Office message
    • Student Address Book
    • InfoPath
  • Windows 10 OS
    • Playing DVDs
    • Which version of Windows is installed on my workstation
    • Black screen with a white mouse cursor showing
    • Solid blue login screen without the Bus picture