Consultation on external user accounts in Blackboard

Do you have external users (non-SHU staff) who need access to Blackboard? Then you might be interested in a consultation paper we have written about redesigning the way we handle external user accounts. Currently we handle all external user accounts through a manual request and creation process which can be time consuming and makes managing the accounts difficult. We would…

Update on Blackboard Collaborate

This is just a short post to say that Blackboard Collaborate can now be accessed by participants via mobile devices using an iPhone, iPod Touch or iPad. They need to download a free app from Blackboard Collaborate first, but can then follow a session link or access via SHUgo.  Note however that it may not work…

Recent problems with Blackboard and shuspace

In the past week you have probably noticed there have been serious issues with Blackboard and shuspace being down for lengthy periods. We have assurances from the technical team that fixing this is their number one priority and this problem has been escalated to the highest levels at Blackboard, Inc and Oracle (our database provider) to get a prompt…

Changes in shuspace

This semester there’s a couple of small but significant changes that have happened to shuspace. The top bar on every tab used to just contain the search tool, but following student input, we’ve added other things to improve navigation and access to information… Firstly there’s a link to the directory of practical information. This means…

Don’t forget to make your site available to students!

Hopefully you’ve been able to fully prepare your 2012/3 Blackboard sites so they are ready to use with your students (see key things you need to do to prepare your site).  However some staff forget the crucial last step of making a site available to students.  If you don’t make your sites available, then your students won’t be…

Pasting text from Word documents into Blackboard

Have you ever copied and pasted text from a Word document into Blackboard? If so you may have encountered problems with formatting, as Word tends to add a lot of extra hidden formatting in their documents that causes issues for Blackboard’s text editor and may mean that changing the font size, colour, etc. has no…

Turnitin digital receipts

Turnitin has changed how students access receipts for their submissions by introducing digital receipts. Students will still receive an email receipt confirming their submission, but it will no longer include text from their paper. Instead it will contain a confirmation message and directions for how to access the PDF digital receipt. The digital receipt will…