A couple of weeks ago, some staff experienced problems with Microsoft’s Office 365 connection to email (Exchange Online) giving either very slow performance or interrupted service. This was a Europe-wide issue which affected many users intermittently. Microsoft has reported that this is now resolved. If you are still experiencing issues, please report them to IThelp@shu.ac.uk.
A very small number of staff within the University have had new connection problems within the last week which Microsoft is looking into. In the meantime, there are work-arounds for those affected.
The Office 365 drop in help and information sessions finished this week, but if you would like someone to give you information or assistance with email in Office 365, please make sure you contact ITHelp@shu.ac.uk so they can advise you. More information about email in Office 365 is available on the DTS blog.