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Academic Contacts and Communications

This section has been curated by a range of stakeholders from across both academic and professional services teams to provide you with guidance and information on how we communicate with our academic community, the opportunities for you to use these channels to promote your work/service and who you can contact.

This resource is maintained by the Academic Development & Diversity Team on behalf of our stakeholders. If you’d like to become a stakeholder and contribute to this resource, have a suggestion for content or just want to offer feedback, click the feedback button and let us know! Feedback

Staff Contacts

  1. Academic Leadership Roles – such as:  Academic Advisers  **  Course Leaders  **  External Examiners  **  Module Leaders.  
  2. College / Departmental Roles – such as:  
  3.  Academic Development & Diversity (ADD) Team
  4. Student Experience, Teaching and Learning (SETL)
  5. Student and Academic Services (SAS)
  6. SHU Parent and Carer Staff Network
  7. All staff contacts


Academic Leadership Roles

Academic Adviser

Student Allocations: Hallam students have an Academic Adviser allocated to them at the beginning of Semester 1/2 and will have contact with them at least 3 times per academic year to discuss their Academic Progression Development – Personal Development and Professional Development.

What are our Academic Advisers? Academic Advisers are members of the teaching team within the Colleges and Departments. Each College / Department has an AA Lead and all the AA staff names are listed on the Academic Adviser staff list

Responsibility for the Hallam Academic Advising Framework: Currently sits with Neil McKay – Dean of Students – – 0114 225 2760 and Melissa Jacobi Academic Director (Academic Advising) – – 0114 225 5676. General enquiries about the AA Framework should be directed to their central email at ! Academic Advising.

We communicate to our Academic Advising community via Academic Advising Framework page: section Semester Updates as well as the ‘What’s New For’ circulation below. 

Course Leaders

You can access a list of allocated course leaders from Curriculum View (SITS) via the university reporting page. 

External Examiners

Module Leaders

You can access a list of allocated module leaders from Curriculum View (SITS) via the university reporting page.

College /Departmental Roles

For details of College / Department / Contacts master sheet (Google doc). You can also see further details on the relevant College site:

BTE Academic Quality Leads Student Experience Leads Teaching, Learning and Assessment Leads Heads of Department  Deputy Heads of Department  College Leadership Team
HWLS Quality Leads Student Experience Leads Heads of Teaching and Learning  Heads of Department  Deputy Heads of Department  College Leadership Team
SSA Quality Leads Student Experience Leads Heads of Teaching and Learning  Heads of Department  Deputy Heads of Department  College Leadership Team


Academic Development and Diversity Team (ADD)

The Academic Development & Diversity Team provides academic workforce development and support to enable the delivery of effective and inclusive pedagogic and academic practices. Contacts:

Student Experience, Teaching and Learning (SETL)

The Directorate of Student Experience, Teaching and Learning (SETL) comprises of three specific work streams:

You can contact the members of the leadership team individually or via their shared email account SETL teaching and learning operations

Student and Academic Services (SAS)

Student and Academic Services (SAS) brings together: 

  • Academic Services – comprises a central Registry aligned with an Academic Administration service distributed across the academic departments of the University. Registry comprises three elements (Registry Operations, Student Systems and Reporting, Student Policy and Compliance) which together are responsible for student lifecycle processes, co-ordination of user functionality, process delivery and meeting external stakeholder requirements.
  • Library and Campus Services
  • Student Support Services
  • Technical Operations, Resources and Services (TORS)

SHU Parent and Carer Staff Network

The Parent and Carer network at Sheffield Hallam University aims to help working parents and carers maximise their potential and to drive positive change within the university. You can join the Network and receive their monthly newsletter which outlines news, events and activities. Contact the team at for further information. 

All staff contacts

  • You can find phone numbers and more details about staff in the Office 365 ‘People Search’ on the staff intranet and in other Microsoft applications. 
  • You can still find external email addresses in the format <name> if you need to, but these sit separately – in the old staff details search. You’ll find them by clicking the ‘Search more’ button on the intranet home page, please note that you will need to connect to the Virtual Private Network (VPN) to use the staff details search tool.
  • More guidance is available on the intranet home page.

Academic Essentials

Each month, we circulate a ‘What’s New For’ communication through the Colleges which highlights Academic Essentials and content relating to teaching, learning, assessment and CPD for academic staff. You can view past editions here – NB: please access via SHU Google Apps using your

September 2021 August 2021 July 2021 June 2021  May 2021 April 2021
March 2021 February 2021 January 2021 December 2020 November 2020 September 2020

SAScade – Student and Academic Services (SAS)

SAScade newsletter – updates from SAS for our academic community.

SITS communications

Academic Services compile a:

University’s Internal Communications Team

The Recruitment, Communications and Marketing Team can work with you to provide strategic communications direction and planning. They create and manage key messages and delivery through central channels for major projects and campaigns. Their Internal Communications Toolkit provides you with practical resources to get you started and here you can make contact with the team.

Take a look at all the central communications channels the team use to circulate messages to both staff and students, which include *  Academic Digest  *  Hallam Managers Brief  *  Beyond Covid Updates  * All staff briefings and events and more. 

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Last updated: 7th July 2021 NB