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Regulations, Policies, Procedures – students and staff

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This section has been curated by a range of stakeholders from across both academic and professional services teams to provide you with guidance and information of all the regulatory guidelines and policies that underpin all our teaching, learning and assessment for both staff and students.

FeedbackThis resource is maintained by the Academic Development & Diversity Team. If you’d like to become a stakeholder and contribute to this resource, have a suggestion for content or just want to offer feedback, click the feedback button and let us know! 


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The University’s Terms and Conditions and Student Regulations

The University’s Terms and Conditions and Student Regulations cover a wide range of regulatory guidance as follows and all form part of the legal relationship between you and the University.  Click on the heading to jump to the section:

academic calendars admissions appeals and complaints  * assessment and awardsconduct and discipline enrolment  *  equality, diversity and inclusion (EDI) examinations and coursework  *  fees  *  health and safety illness and difficult circumstances  *  intellectual property  *  IT personal information and data protection  *  research degrees   

Academic Calendars


Appeals and Complaints

Visit the Appeals and Complaints guidance for regulations and forms. 

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Assessment and Awards

The Assessment and Awards guidance includes standard assessment regulations, policies and procedures, independent study, prior learning, studying abroad, grade descriptors, verification of assessment, exemptions, withdrawals and student attendance and engagement. 

Update May 2021:

As part of its Future Strategy Programme, the University is undertaking a review of some key areas of assessment. Whilst this work is underway Academic Board has approved some immediate and permanent changes to the Standard Assessment Regulations which will take effect in the current academic year. An addendum to the Standard Assessment Regulations for 2020/21 is published on My Hallam. The following addition has been made to Regulation 7- Progression Rules.

Level 4 and Foundation Year: You will pass and progress from one level to the next if you have

  • successfully passed 60 credits, and
  • achieved a module mark of 30% or higher in all your other modules

The above is in addition to the existing progression rules for level 4 and foundation year students, but will not apply to courses and modules which are currently exempt from compensation. A full list of all courses with current exemptions from compensation at these levels is listed on the addendum.

Take a look at:

Conduct and Discipline

The Conduct and discipline guidance includes academic conduct, disciplinary, freedom of speech, Prevent Duty, Fraud and anti-corruption. Take a look at:

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Enrolment is the process during which new students become members of the university and returning students re-confirm their membership – Academic Services. 

Hallam Welcome – Enrolment Guidance for Students

Enrolment invitation emails have been overhauled for 2021/22, giving a streamlined message more closely aligned with Hallam Welcome activity. Students will be directed to the Hallam Welcome portal, with sections covering enrolling, preparing and exploring, as students begin their Hallam journey. In the enrolment area they will find useful guidance to help them navigate this vital step. Once enrolled, students will be guided to recommended activities and next steps, and can also refer to guidance from the International team to get started. Students will have access to the information they need, when they need it, and with a greater coherence and sense of ‘Hallam’ identity in their on-boarding. This work has been a collaborative project with colleagues from Marketing and the Hallam Welcome team, and we have greatly appreciated their support.

Enrolment Infographics

A high level overview of student numbers at different stages of enrolment for undergraduate, postgraduate taught, postgraduate research, apprenticeships and other courses can be found on our Enrolment Infographic on The Source – Enrolment Infographic

Enrolment Help

We have a new email address for staff and students to contact us. Our contact details are:

Equality, Diversity and Inclusion (EDI)

The Equality, Diversity and Inclusion (EDI) regulations include student pregnancy/maternity, student disability/health, religious equality and sexual orientation equality.  Take a look at the Equality, Diversity and Inclusion (EDI) overview page for a whole range of guidance, policy and inclusive practice resources. 

Examinations and Coursework

The Examinations and Coursework guidance includes examinations, 3rd party proofreading, loss of student assessment, group work, framework for feedback and pro-forma for module assessment, external moderation and student moderation.   

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The Fees guidance includes student fees regulations and tuition fee debts. 

Health and Safety

The Health and Safety  guidance includes policy, student placements, no smoking, controlled drugs, laptop safety, DSE safety and student mental health. Take a look at:

Illness and Difficult Circumstances

The Illness and Difficult circumstances guidance is aimed at students on how they can manage the impact of difficult circumstances on their studies. Also take a look at Academic Services: Extenuating Circumstances guidance that covers requests to extend a submission deadline (RESD) and requests to repeat an assessment attempt (RRAA).

Intellectual Property

The Intellectual property guidance provides the student intellectual property regulations. 

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The IT guidance covers facilities and learning resources, password, security, software, encryption, netiquette, laptop, student websites, online safety and recording teaching.

Personal information and data protection

The Personal information and data protection guidance includes privacy notice, subject access request (SAR), data protection, HESA collection, student names and confidentiality, criminal records and retention schedule. 

Research Degrees

The Research Degrees guidance includes PhD, MPhil, LLM, MA, Doctorate, ethics and managing PG tuition fee debt. 

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Human Resources and Organisational Development (HROD)

The HROD Policies, Procedures and Guidance hub has been organised by themes to make them easier to locate. If you know the title of the policy you are looking for, you can still find it under the A-Z Policies and Guidance

Quality Framework

Sheffield Hallam University is responsible to its students for the quality and standards of its academic provision. External expectations are that the University’s academic standards must meet or exceed UK threshold academic standards and offer high quality learning opportunities to students. These include, curriculum catalogue, validation, modifications, annual review (course improvement plans), periodic review, external examiners, apprenticeships and work-based learning, collaborative and professional statutory and regulatory bodies (PSRBs). Take a look at:

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Strategic Planning and Insight (SPI)

Strategy, Planning and Insight (SPI) supports the development, implementation and delivery of the University’s strategy.  We provide a range of specialist services that support strategic decision-making within the University.  We use our specialist knowledge of the policy, market, data landscape and wider external environment alongside our understanding of the internal context to provide our high quality services. Take a look at:

Governance, Legal and Sector Regulation (GLSR)

The Directorate of Governance, Legal and Sector Regulation (GLSR) offers information, advice and direction on corporate governance, assurance, legal and regulatory issues. It covers:

  • Governance and Secretariat: supporting effective decision making by providing policy and secretariat support to University Boards and Committees.
    • Academic Board: provides regulatory oversight of academic governance, to offer assurance to the governing body as to the overall effectiveness of governance arrangements and to notify any significant concerns. 
    • Update: November 2021 –  academic staff standing for election to the Board of Governors can be viewed on the Board of Governors SharePoint site
  • Health and Safety: supporting both students and staff.
  • Information Governance: to ensure that the University manages data and information in a responsible and effective way in order to meet business needs, underpin University strategy and comply with all relevant legislation, regulations and codes of practice. This includes useful information around student personal data, responding to requests, verifying identify of students etc. 
  • Legal Services.

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Academic Services

Academic Services  includes Registry which comprises three elements:

  • Registry Operations.
  • Student Systems and Reporting.
  • Student Policy and Compliance.

These areas together are responsible for student lifecycle processes, co-ordination of user functionality, process delivery and meeting external stakeholder requirements. 

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Schools for Higher and Professional Education (SHAPE)

To help facilitate the required work to successfully complete the Re-accreditation of several Sheffield Hallam University (SHU) courses, which are delivered collaboratively the Schools for Higher and Professional Education (SHAPE) resource SharePoint site has been created. There are five courses which were re-accredited by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) in February 2021 and these are:

  • HWLS – sports and physical activity
    • BSc (Hons) Sport Coaching
    • BSc (Hons) Sport Business Management
  • BTE – service sector management
    • BSc (Hons) Events and Leisure Management
    • BSc (Hons) International Hospitality Business Management
    • BSc (Hons) International Tourism Management 

Teaching Excellence and Student Outcomes Framework (TEF)

The Teaching Excellence and Student Outcomes Framework (TEF) is a national exercise, introduced by the government in England. It assesses excellence in teaching at universities and colleges, and how each higher education provider ensures excellent outcomes for their students in terms of graduate-level employment or further study.  Read more about the TEF on the Office for Students website.

August 2021

Please be aware that our permission to use messages around University of the Year for Teaching Quality and TEF Silver in our marketing material ends this month. This means that we should stop referring to both these accolades on any materials, including our email signatures, by the end of August.  Please remove University of the Year or TEF Silver logos where they are in use. 

July 2021

TEF: update on the development of proposals for the future exercise

Additional sources of information

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Last updated: 12th August 2021 NB