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Academic Contacts and Communications

This section has been curated by a range of stakeholders from across both academic and professional services teams to provide you with guidance and information on how we communicate with our academic community, the opportunities for you to use these channels to promote your work/service and who you can contact.

This resource is maintained by the Academic Development & Diversity Team on behalf of our stakeholders. If you’d like to become a stakeholder and contribute to this resource, have a suggestion for content or just want to offer feedback, click the feedback button and let us know! Feedback

Staff Contacts

  1. Academic Leadership Roles – such as:  Academic Advisers  **  Course Leaders  **  External Examiners  **  Module Leaders.  
  2. College / Departmental 
  3. Academic Development & Diversity (ADD) Team
  4. Business Engagement, Skills and Employability (BESE)
  5. Student Experience, Teaching and Learning (SETL)
  6. Student and Academic Services (SAS)
  7. SHU Parent and Carer Staff Network
  8. All staff contacts


Academic Leadership Roles

Academic Adviser

Student Allocations: Hallam students have an Academic Adviser allocated to them at the beginning of Semester 1/2 and will have contact with them at least 3 times per academic year to discuss their Academic Progression Development – Personal Development and Professional Development.

What are our Academic Advisers? Academic Advisers are members of the teaching team within the Colleges and Departments.  Each College / Department has an Academic Advising Lead – this is maintained by Melissa Jacobi, Head of Academic Advising. Contact ! Academic Advising if you have queries about the content. 

Responsibility for the Hallam Academic Advising Framework currently sits with:

We communicate to our Academic Advising community via Academic Advising Framework page: section Semester Updates as well as the ‘What’s New For’ circulation below. 

Course Leaders

You can access a list of allocated course leaders from Curriculum View (SITS) via the university reporting page. 

External Examiners

You can now record your External Examining roles on Core Portal. 

Being an external examiner is an important means of ensuring academic standards across the sector and provides valuable insights into academic practices at other institutions.  Why are we asking you to record this information? The QAA requires universities to keep a record of academic staff undertaking external examining roles at other institutions. This information will also enable us to target professional development opportunities to support you in your role, e.g. the Degree Standards Project

To add your information, log on to Core Portal, click on ‘My Profile’ (your photo), then select ‘Other Information’ on the drop down list, followed by ‘External Examiners of Courses’. Click on the blue ‘ADD’ button in the top right hand corner to update the institution, subject area, tenure and course type for your external examiner role. It’s simple to do and should only take a couple of minutes.  You only need to record details of taught courses where you are an external examiner. If you have any queries, please email the Academic Development & Diversity team.

Module Leaders

You can access a list of allocated module leaders from Curriculum View (SITS) via the university reporting page.

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College /Departmental 

For details of College / Department / Contacts master sheet (Google doc). You can also see further details on the relevant College site:

College of Business, Technology and Engineering (BTE)

College Leadership Team * Teaching, Learning and Assessment Leads * Academic Quality Leads

Health, Wellbeing and Life Sciences (HWLS)

Department, Teams and Centres * College Leadership Team

College of Social Sciences and Arts (SSA)

Meet the College: for departments, research centres and college and professional services. 

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Academic Development and Diversity Team (ADD)

The Academic Development & Diversity Team provides academic workforce development and support to enable the delivery of effective and inclusive pedagogic and academic practices. Contacts:

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Business Engagement, Skills and Employability (BESE)

The Directorate of Business Engagement, Skills and Employability (BESE) comprises of three specific work streams:

  • Business Operations and Delivery
  • Business Engagement and Growth
  • Academic Strategic Employability

These work streams manage a variety of services and you can see who’s who on the BESE Structure chart

Student Experience, Teaching and Learning (SETL)

The Directorate of Student Experience, Teaching and Learning (SETL) comprises of three specific work streams:

You can contact the members of the leadership team individually or via their shared email account SETL teaching and learning operations

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Student and Academic Services (SAS)

Student and Academic Services (SAS) brings together: 

  • Academic Services – comprises a central Registry aligned with an Academic Administration service distributed across the academic departments of the University. Registry comprises three elements (Registry Operations, Student Systems and Reporting, Student Policy and Compliance) which together are responsible for student lifecycle processes, co-ordination of user functionality, process delivery and meeting external stakeholder requirements.
    • Academic Administration – promotes consistency and a holistic, end-to-end approach to supporting the student experience. The Service is led by Helen Aram, Head of Academic Administration and Sue Hughes, Deputy Head of Academic Administration. This includes College/Departmental support such as course admin teams.
  • Library and Campus Services
  • Student Support Services
  • Technical Operations, Resources and Services (TORS)

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SHU Parent and Carer Staff Network

The Parent and Carer network at Sheffield Hallam University aims to help working parents and carers maximise their potential and to drive positive change within the university. You can join the Network and receive their monthly newsletter which outlines news, events and activities. Contact the team at for further information. 

All staff contacts

  • You can find phone numbers and more details about staff in the Office 365 ‘People Search’ on the staff intranet and in other Microsoft applications. 
  • You can still find external email addresses in the format <name> if you need to, but these sit separately – in the old staff details search. You’ll find them by clicking the ‘Search more’ button on the intranet home page, please note that you will need to connect to the Virtual Private Network (VPN) to use the staff details search tool.
  • More guidance is available on the intranet home page.

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Academic Essentials

Each month, we circulate a ‘What’s New For’ communication through the Colleges which highlights important information for role specific such as academic advisers, course and module leaders along with content relating to teaching, learning, assessment for all academic staff. We also promote CPD for academic and professional services staff both within the university and externally.

You can view past editions here – NB: please access via SHU Google Apps using your

September 2021 August 2021 July 2021 June 2021 May 2021 April 2021
March 2021 February 2021 January 2021 December 2020 November 2020 September 2020

If you would like to promote any activities or on-going projects and news items for our academic community, email Academic Development & Diversity. Here are our contribution and circulation deadlines:

  • October 2021: contributions by Monday 27th September – circulation  Friday 1st 
  • November 2021: contributions by Wednesday 27th October – circulation  Monday 1st
  • December 2021: contributions by Thursday 25th November  – circulation Wednesday 1st 


Please email the team and copy one of the following statements along with any other feedback that you’d like to share with us. All feedback is welcome and this will inform the development of the communication. 

  • Useless – I gained nothing from reading this newsletter, I really wasted my time! NO value at all.
  • Useful – but it wasn’t worth 100% of the time spent reading this newsletter. So I wasted my time.
  • Average – I gained enough to justify the time spent reading this newsletter. I have not wasted my time, at least. 
  • Above average – time well spent: I gained a lot reading this newsletter. Good value.
  • Excellent – Really useful information. High value.

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SAScade – Student and Academic Services (SAS)

SAScade newsletter – updates from SAS for our academic community.

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SITS communications

Academic Services compile a:

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University’s Internal Communications Team

The Recruitment, Communications and Marketing Team can work with you to provide strategic communications direction and planning. They create and manage key messages and delivery through central channels for major projects and campaigns. Their Internal Communications Toolkit provides you with practical resources to get you started and here you can make contact with the team.

Take a look at all the central communications channels the team use to circulate messages to both staff and students, which include *  Academic Digest  *  Hallam Managers Brief  *  Beyond Covid Updates  * All staff briefings and events and more. 

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Last updated: 5th August 2021 NB