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Digital Capability, Skills and Support

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This section has been curated by a range of stakeholders from across both academic and professional services teams to provide you with guidance, information and resources to support digital capability and provide you with the skills and support to delivering inclusive and accessible digital content.

This resource is maintained by the Academic Development & Diversity Team. If you’d like to become a stakeholder and contribute to this resource, have a suggestion for content or just want to offer feedback, click the feedback button and let us know! 

  1. Digital Experience Services
  2. Digital Learning Team
  3. Digital Skills Hub
  4. Digital Technology Services (DTS)
  5. Library Services
  6. Academic Development and Events
  7. Tools and Resources – an A-Z library 

 

 

Digital Experience Services

Aim to produce digital content and tools that are simple, accessible, useful and effective for the variety of audiences the University caters to. The user’s needs are at the heart of our work.  We want to help you create better digital content by providing evidence-based insights, best practice guidance, training and approved templates. Take a look at:

Digital Learning Team

The Digital Learning Team supports the development of academic teaching and learning practice through the use of digital technologies across all of the academic departments in the institution. We offer support on teaching technologies such as the virtual learning environment, interactive tools, content creation, resource sharing and collaboration, e-Portfolio tools, video conferencing, screen casting and lecture capture. Take a look at:

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Digital Skills Hub

In this digital age we aim to drive the adoption of good IT, and build digital confidence & capability across the University. The Digital Skills Hub provides support and guidance to help overcome fear of technology, fly at the cutting edge of technology or anywhere in between.  Our focus is on teamwork, collaboration and productivity tools. This encompasses everything apart from technology used specifically in teaching and learning and specialist software. We can work with you to help you find IT based solutions to problems you may be facing and introduce new ways of working with the technology we have on offer here at SHU. 

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Digital Technology Services (DTS)

The Digital Technology Services provide an array of IT Services and IT support both on campus and remote working. Take a look at:

Library Services

Discover and learn new digital skills to help you and your students study effectively and enhance employability with our online sessions, resources and video tutorials. 

Academic Development and Events

Working with colleagues to deliver a CPD programme that builds confidence, capability and capacity. Look at the Academic Development and events page for a wide range of development opportunities. 

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Tools and Resources

An A-Z library of tools and resources that support digital capability, skills and development.  Select one of the following titles:


Assistive Technology

Assistive Technology – supporting you and your students. 

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Blackboard

Blackboard is intended to support teaching, learning and assessment for Sheffield Hallam University staff and students. Staff may use Blackboard for:

  • supporting the teaching and learning of Sheffield Hallam students.
  • supporting academic administration processes.
  • management of academic content.
  • supporting research activities.

All guidance can be found on the Digital Learning Team: Help with Technology Enhanced Learning website which covers the following themes:

Getting used to Blackboard

TEL Help guidance: e-learning starter pack blackboard at SHU understanding the interface  *  adding content setting up student groups  *  seeing the student view  

Accessibility

Blackboard Ally: improving the accessibility of content – presentation by Stuart Hepplestone in the Digital Learning Team, this session focussed on using Blackboard Ally to check and improve your content in Blackboard.

Assessing Online

TEL Help guidance: online submission  *  physical submission  *  blackboard tests  *  achievements 

Communicating and Collaborating

TEL Help guidance:

messages to students collaborative  *  Blogs  *  wikis  *  discussion boards  *  google apps padlet  *  surveying you students 

Additional resources: 

Getting help

TEL Help guidance: Digital Learning Support contacts  *  support resources for students 

Getting used to PebblePad (Pebble+ and ATLAS)

TEL Help guidance: Pebble +  *  ATLAS 

Managing your Blackboard site

TEL Help guidance:

start of semester  *  new or copying existing files enrolling staff  / enrolling students  *  managing site settings  *  getting ready for new year attendance

Additional resources: 

  • 2021/22 academic year: the process of rollover has been completed. Further information can be found on Blackboard site creation for 2021/22 complete guidance – Digital Learning Team.
  • 2021/22 academic year: staff enrolments have been carried across to the new sites. You will need to use the Staff Enrolment Tool in the Control Panel to add any new staff or unenroll staff who no longer need access. Course and Module Leaders are automatically enrolled on Blackboard sites based on data in SITS. If the incorrect Course or Module Leader is shown in the Blackboard site, you can update them using the self-service option in SITS onlineIf the External Examiner is incorrect, please email externalexaminers@shu.ac.uk.
  • 2021/22 academic year: for the automatic set-up of module sites, no action is needed from academic staff. Where a 2021/22 module is indicated as ‘running’ in SITS (i.e. marked active and has a named module leader) and had a Blackboard site in 2020/21, the contents of that Blackboard site will be copied into the new site. Copied sites will include the content from the 2020/21 site but not the announcements, discussions, assignments, or Grade Centre columns. Where a 2021/22 module is indicated as running in SITS but did not have a Blackboard site in 2020/21, a new Blackboard site will be created from a standard template.
  • 2021/22 academic year: from 2020/21 will typically be copied forward into a 2021/22 version of the site. However, you can check/change the settings of your organisation site by going to your Blackboard Sites channel, and selecting the ‘Manage Settings’ link from the dropdown menu next to the site name. Set it to ‘Copy’ or ‘No Copy’ as required. 

Media

TEL Help guidance:

media server screencasting  *  panopto

Additional resources: 

Online feedback and marks

TEL Help guidance:

setting/managing grade centre  *  feedback rubrics  *  turinitin originality reports  *  marking blackboard tests  *  marking work online / marking work offline

Additional resources: 

Threshold Standards (TS)

TEL Help guidance:

introduction  *  taught module sites  *  navigation and information  *  communication  *  assessment and feedback beyond TS  ** TEL practice development

Also visit Assessment Essentials website for assessment and feedback guidance.

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Case Studies

A collection of Digital Learning Team: case studies to showcase good digital practice in areas such as  **  module delivery  **  presenting online  **  screen casting  **  student engagement  ** breakout rooms  using google  **  using blackboard – to share ideas which may be use in your teaching. 

A collection of journal articles, book chapters and conference presentations from colleagues at Hallam (word). 

 

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Closed Captioning / Subtitles / Transcriptions

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Cyber Awareness

To protect the University and help staff defend themselves against online fraud, the University has invested in a Cyber Aware online course to highlight the risks in online activity and how we can deal with these. 

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Digital Accessibility

SCULPT Model

Digital Accessibility: design principles for content creation – SCULPT – presented by Nick Russell and Kieran White in the Web Accessibility Project, the session focussed on key accessibility considerations when creating or updating content and how to apply them.

Creating Accessible Digital Content – presented by Nick Russell and Kieran White in the Web Accessibility Project, this one hour session explored the SCULPT model – a six step guide to success.

In Conversation

Digital Accessibility – a short podcast in which colleagues discuss how digital accessibility techniques can be adopted to produce more inclusive teaching materials. Also visit Inclusive Practice section below – creating accessible content / materials.

Resources

  • Are your websites accessible?

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Digital Champions

Brought to you by the Digital Skills Hub, this initiative launched in August 2020 with the aim of building a network of Digital Champions across the university. Any member of staff can call upon their local Champion for help with the Apps that they support. This page explains what Champions do and how to get hold of your local champion. If being a Champion appeals to you can find out more about that too.

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Excel

Brought to you by the Digital Skills Hub, begin your Excel journey or explore more advanced functionality.

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Inclusive Pedagogy and Practice

A range of guidance, information and resources that assist with implementing inclusive pedagogy and practices in your teaching and learning. This also includes the range of materials and guidance form the Inclusive Essentials programme. 

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In Conversation

In Conversation is a series of short video podcasts showcasing our academic colleagues’ experiences of delivering teaching and learning during the pandemic. Each podcast is structured around a specific theme where colleagues can explore the challenges of delivery in the digital void, provide practical solutions and share best practice.

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IT Services

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Equipment

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LinkedIn Learning

Activate your  LinkedIn Learning account and discover courses and pathways to develop you and your students’ academic and employability skills. 

Become a LinkedIn Learning Curator – an ideal opportunity for those with a focus on learning, teaching or leading the development of others. You can upload your own content, create a new learning path, share content and see insights.  Here is a short demo video of the curator role on LinkedIn Learning (6 minutes watch) to showcase the features.  

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Media

The Library Learning and Teaching Support Team host a range of video, images and audio resources to support your teaching and learning.

Microsoft Lists

Brought to your by the Digital Skills Hub, this is the starting point on your journey to get to grips with Microsoft Lists

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MS Teams

  • What is Microsoft Teams all about?presented by Mary Hill in the Digital Skills Team, this session provided an introduction to  MS Teams and putting in context here at SHU. The team have also provided sessions on;
    • Putting Microsoft Teams to good use showing and explaining in more detail the benefits Teams has to offer;
    • Microsoft Teams: Course Cohort Community Teams aimed at Course Leaders, Academic Advisors and Administrators who are Owners and Members of student Teams. This session aims to provide you with further information about the course Teams that have been set up for students. We will cover: The purpose of the course cohort Teams The Student Voice channel MS Teams functionality with a focus on being a Team Owner.
  • MS Teams – what is it and how you use it
  • MS Teams – learning resources, courses and videos
  • MS Teams – not just another tool – Presented by Richard McCarter, Jason Ruffell and Iain Thompson Digital Learning Team, SETL at the December 2020 Course Leader Fest ‘Engaging and Thriving’.
  • October 2021 – Transcriptions now available in Microsoft Teams.

July 2021 – Microsoft hosted their Customer Touchpoint Training Sessions which were open to all Microsoft customers. Here are their resource documents relating to MS Teams:

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Lectures

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Office 365

Brought to you by the Digital Skills Hub, explore the Office 365 functionality.

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OneDrive

An introduction to MS OneDrive for Business, a cloud storage solution that is recommended as an alternative to your F Drive.

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OneNote

Brought to you by the Digital Skills Hub, explore OneNote, this free-form information gathering application form the basics to more advanced functionality.

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Outlook

Use Outlook to send, receive and organise email, share you calendar, schedule meetings, manage your contacts, create tasks and share files. You can also source additional information on the use of emails via:

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PDFs

Guidance on making your PDF documents accessible

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Planner

Brought to you by the Digital Skills Hub, get more work done with Planner. Create Kanban boards using content-rich tasks with features including files, checklists, and labels. Collaborate in Planner and Microsoft Teams and check visual status charts—all in the Microsoft cloud.

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PowerPoint

Brought to you by the Digital Skills Hub:

Also visit the Inclusive Pedagogy and Practice section in terms of guidance in making your PowerPoint documents accessible and inclusive for all.

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Printing, copying and scanning

For staff and student guidance visit the My Hallam printing, copying and scanning page. 

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Remote Working

A collection of journal articles, book chapters and conference presentations from colleagues at Hallam (word).

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Screencasts

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SharePoint

SharePoint is an application used to build intranet sites. It is used to create many of the College and Directorate sites that are accessed via the Staff Intranet home page. There is also a home page for accessing these high level sites. Take a look at the Digital Skills Hub’s online tutorials on how to use SharePoint.

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Social Media

The aim of this Social Media for Learning website is to help you explore the different ways you can interact online using social media and the tools to help you do this. December 2020 – First edition of the Journal of Social Media for Learning – conference special edition #SocMedHE19. 

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Storing and sharing files

Storing and sharing files is brought to you by the Digital Skills Hub. Explore guidance on using, sharing, collaborating on, publishing, archiving, protecting files etc.

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Sway

Brought to you by the Digital Skills Hub, create and share interactive reports, presentations, personal stories, and more. Sway is an easy-to-use digital storytelling app for creating interactive presentations.

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Timetabling

Look at the support for course and module leader design and delivery overview page for details of the timetabling systems and guidance.  

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Tools for Tasks

Use Tools for Tasks to help work out which apps are the right ones to use for a specific purpose. Apart from categorisation you can check out other properties of each app to see if it meets your needs.

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Trello

Do you use Trello? We are aware a number of colleagues across the University may use Trello. Trello is one of many apps which are useful for planning, tracking and organising. Tasks by Planner and To Do is an app already available in MS Teams and is a good alternative to the free version of Trello.  We want to understand Trello usage cross the University to scope the need for the Trello App for Teams.

  • If you use Trello, please answer this question so we can capture usage.
  • If you know a colleague who uses Trello. Please forward them this question so we can capture usage. 

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TurnitIn / Originality Checking

Visit Assessment Essentials resource website for full details 

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Twitter

Visit the Social Media for Learning blog site brough to your by Sue Beckingham, which features:

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Video Conferencing

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Webinars

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Whiteboard

Brought to you by the Digital Skills Hub, guidance on using Whiteboard, an infinite, collaborative canvas.

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Word

Brought to you by the Digital Skills Hub, begin your Word journey or explore more advanced functionality.  

Also visit the Inclusive Pedagogy and Practice section in terms of guidance in making your word documents accessible and inclusive for all.

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WordPress (WP)

Hallam use the WordPress platform for many of it’s resources. Most WP sites are hosted on the blogs@SHU server. Take a look at:

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Zoom

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Last updated: 1st July 2022 NB