Make sure you log into your desk phone

May 10th, 2018 | Posted by Jennifer Kennedy in Unified Comms - (0 Comments)

All Sheffield Hallam University staff have now been transferred to the new phone system (Unified Communications). To enable the University to benefit fully from the features and functionality of the new system, we will be making a change which means you will only be able to dial emergency and key internal help numbers from desk …
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Coming soon to all staff: Roll out of the new phone system in 2017

February 15th, 2017 | Posted by Jennifer Kennedy in New technology | Unified Comms - (0 Comments)

The University is moving its phone system from analogue to digital and DTS has been running trials of digital (Unified Comms) in various areas.  Following feedback and consultation with users, we now have a model that we will be rolling out across the University. During 2017, we will be installing a traditional-style handset (which does not depend …
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Unified Comms comes to IT Help

April 14th, 2015 | Posted by Jennifer Kennedy in IT improvements | Unified Comms - (0 Comments)

On Thursday 16 April, the IT Help phone lines will move to the new Unified Comms system. This upgrade will allow us to improve how we communicate with staff and students.  The new system means we will be able to push messages directly to users and, in the long run, it will give us more options …
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WebEx meeting tools in Outlook

February 19th, 2015 | Posted by Jennifer Kennedy in IT improvements | IT projects | Unified Comms - (0 Comments)

WebEx tools are currently being rolled out to all staff to enable you to easily collaborate online through your Outlook calendar.  To initiate an online meeting you will need to set up a WebEx account which you can do by following these instructions.  Any member of staff will be able to participate in a meeting …
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New ways to connect and communicate – updating our telecommunication systems

April 29th, 2014 | Posted by Jennifer Kennedy in IT improvements | IT projects | Shaping the University's future | Uncategorized | Unified Comms - (0 Comments)

IS&T is updating the University’s telecommunictions systems to give us more control in the ways we communicate and greater flexibility in how we work.
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