Wednesday 13 July,¬†Cantor 9234 Are you currently using the new phone system (Unified Communications/SHUWAY)? Would you like to find out more about its capabilities and how you can make the most of using it? Join us at one of our training sessions on the 13th July. To book on to the training, please email¬†shuway@shu.ac.uk …
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Feedback to IT

July 6th, 2016 | Posted by Hannah Taylor in Uncategorized - (0 Comments)

Several feedback initiatives have been implemented within IT Help with the aim to gain more understanding of our staff and students and their experiences when they’ve received support from IS&T. We consistently collect feedback from several sources: Event surveys Once a query has been resolved, you are asked to rate the service you just received …
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