Author Archives: Jennifer Kennedy

SharePoint and staff intranet pages

March 28th, 2019 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

The University is upgrading all its SharePoint sites – including intranet pages – to a new version which sits in the cloud. This work is happening area by area and will take place over the course of the next few weeks. While the sequence of migrations is progressing, you may find some of the links …
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Blackboard upgrade – 18-20 January 2019

December 17th, 2018 | Posted by Jennifer Kennedy in Planned maintenance - (0 Comments)

The upgrade will begin at 5pm on Friday 18 January and continue throughout the weekend. We anticipate that Blackboard will be available again by the morning of Sunday 20 January but it should be considered at risk all day Sunday as well. MyHallam information pages will remain available during the upgrade, but staff and students …
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Make sure you log into your desk phone

May 10th, 2018 | Posted by Jennifer Kennedy in Unified Comms - (0 Comments)

All Sheffield Hallam University staff have now been transferred to the new phone system (Unified Communications). To enable the University to benefit fully from the features and functionality of the new system, we will be making a change which means you will only be able to dial emergency and key internal help numbers from desk …
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New MFD printers being rolled out across campus

May 4th, 2018 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

Digital Technology Services is rolling out 166 new Multi-Function Devices (MFDs) across campus.  These new printers are the same in look and functionality as the old ones but offer faster printing, more reliability and will provide cost savings for the University.  Replacements are happening with minimum interruption (downtime is being kept to between 15 minutes …
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The SITS system, including SITS Client, SITS Online and My Student Record (MSR), will not be available to staff and students from Friday 13 April until around noon on Monday 16 April while the annual upgrade takes place. If you are a SITS user please do not to attempt to login to SITS or SITS …
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Sheffield Hallam University’s Cyber Essentials Certification

March 12th, 2018 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

The Government requires all suppliers bidding for contracts involving certain sensitive and personal information to have a certification of security known as Cyber Essentials. This scheme identifies some fundamental technical security controls that an organisation needs to have in place to help defend against Internet-borne threats. Sheffield Hallam has attained this for the whole University …
Read more sites will be down for maintenance on 27 February

February 19th, 2018 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

To maintain security and keep applications up to date, Digital Technology Services (DTS) needs to upgrade WordPress ( This is planned for the 27th February 2018 when all sites on will be unavailable to read as well as edit from 7am to 5pm while the upgrade takes place. There will not be any noticeable …
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Don’t forget about Lynda

February 19th, 2018 | Posted by Jennifer Kennedy in Learning - (0 Comments)

You have free access to the online video training library while you’re at SHU. You can track your training progress and learn at your own rate anytime and anywhere.  You can gain certificates to post on LinkedIn.  Videos cover a range of subjects –  you could try your hand at photography, find inspiration to be more creative, learn …
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What is happening? We need to upgrade TurningPoint to a new version which will make some changes to the software. Why are we doing this now? We have been notified by TurningPoint in the last few weeks that our current version will cease to work on 31 December 2017, so we must upgrade by then …
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The Blackboard inline marking tool Crocodoc is being replaced with Box View by its suppliers.  The new Box View tool adds support for viewing more file types and works in a similar way to Crocodoc.  Crocodoc will be withdrawn by its supplier on 15 January 2018 and we plan to move to the new tool as soon as …
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