All Sheffield Hallam University staff have now been transferred to the new phone system (Unified Communications). To enable the University to benefit fully from the features and functionality of the new system, we will be making a change which means you will only be able to dial emergency and key internal help numbers from desk …
Read more

The University is moving its phone system from analogue to digital and DTS has been running trials of digital (Unified Comms) in various areas.  Following feedback and consultation with users, we now have a model that we will be rolling out across the University. During 2017, we will be installing a traditional-style handset (which does not depend …
Read more

On Thursday 16 April, the IT Help phone lines will move to the new Unified Comms system. This upgrade will allow us to improve how we communicate with staff and students.  The new system means we will be able to push messages directly to users and, in the long run, it will give us more options …
Read more

WebEx tools are currently being rolled out to all staff to enable you to easily collaborate online through your Outlook calendar.  To initiate an online meeting you will need to set up a WebEx account which you can do by following these instructions.  Any member of staff will be able to participate in a meeting …
Read more

IS&T is updating the University’s telecommunictions systems to give us more control in the ways we communicate and greater flexibility in how we work.
Read more