New ways to get IT Help

September 22nd, 2015 | Posted by Jennifer Kennedy in IT improvements - (0 Comments)

By Miles Seecharan From the start of term, IT help will be available to staff and students through two new service channels. IT Help Points IT help will be available directly from IT specialists at walk-up help points at City and Collegiate every day.  This has been designed primarily as a student-facing service but is …
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Drop in sessions – Software for start of teaching

September 21st, 2015 | Posted by Jennifer Kennedy in IT preparations for teaching - (0 Comments)

To help teaching at the start of the academic year run smoothly, we are running two drop in sessions this week to help academic colleagues to resolve issues they have discovered while testing new and updated software. You will be able to log concerns, track progress and discuss the process with senior managers in IS&T. Details of …
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Office 365 – free to staff and students

September 14th, 2015 | Posted by Jennifer Kennedy in New technology - (0 Comments)

  We have subscribed to Microsoft Office 365 as a University and from today we are providing Microsoft Office to all staff and students free of charge. This means you can have the latest version of the full Office productivity suite (including Word, Excel, PowerPoint, OneNote and more) available for offline and online use. As …
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IT for start of teaching update

September 8th, 2015 | Posted by Jennifer Kennedy in IT preparations for teaching - (0 Comments)

Managed Desktop 2015 – The  new managed desktop image has now been released into PC labs and teaching rooms and will be installed on remaining PCs via a series of updates between now and October.  This is the list of software which is on the 2015 Managed Desktop. The look and feel of this year’s desktop …
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