Emma Jeffery, David Williams and Keith Burton recently passed the ‘ITIL Managing Across the Lifecycle’ Exam. This is the last in a series of 9 exams which gives each of them the ‘ITIL Expert’ qualification. It is part of a programme of service management training for Corporate Systems staff in IS&T.
Software list for 2015-2016
June 24th, 2015 | Posted by in IT preparations for teaching | New technology | Working in partnership - (0 Comments)The list of software which will be installed in teaching rooms is now confirmed and available here. Each piece of software has a member of teaching staff responsible for testing it and signing it off. If you aren’t the nominated tester but would like to have access to the software so you can try it …
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IT Change restrictions 4 August – 5 October – to protect the University’s critical time of year
June 24th, 2015 | Posted by in Uncategorized - (0 Comments)As in previous years, to provide the best possible first impression for students and to facilitate smooth processing for staff around the start of the academic year, IS&T will be protecting University IT services by restricting the amount of change allowed to IT systems, infrastructure and equipment. If you are involved in a project or …
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IS&T Investing in people
June 23rd, 2015 | Posted by in Staff | Working in partnership - (0 Comments)ITIL and Agile training pays off in Corporate Systems Over the past 2 years, the Corporate Systems team in IS&T has invested heavily in IT service management training for their staff. This has focussed on ITIL (the industry-recognised best practice methodology for IT Service management) and Agile training (a requirements and solutions approach to software …
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