From 29 July–6 September, Hallam Help will be operating a summer service – our email, telephone and MyHallam portal (channels) service, and key Help Points on campus, will operate as usual while other Help Points will operate on reduced opening hours or open on a demand basis for targeted activities and events. The summer service reflects demand and enables Hallam Help to prepare for our first start of the new academic year. Hallam Help opening hours for 2019/20 will be confirmed and rolled out from 9 September 2019. In locations where Hallam Help points are closed during the summer colleagues will need to make their own arrangements for meeting clients and visitors attending for appointments. Clear messages will be communicated to students and staff at Help Points, via social media and MyHallam. We will actively seek feedback from our customers on the summer operating hours and we will continue to monitor traffic for future planning purposes. If you are aware of activities or events that may be affected or you have any concerns please do get in touch with Kathryn Conway on k.j.conway@shu.ac.uk
Channels 0845 – 1700
hallamhelp@shu.ac.uk
0114 225 2222
self-service via MyHallam
Owen 0845 – 1700 (1645 on Fridays)
Heart of The Campus 0845 – 1700 (1645 on Fridays)
Charles Street 0845 – 1700 (1645 on Fridays)
Adsetts Library 0900 – 1700 (1030 – 1700 on Wednesdays)
Collegiate Library 0900 – 1700 (1030 – 1700 on Wednesdays)
Cantor 1000 – 1400 (1030 – 1400 on Wednesdays)
Robert Winston 1000 – 1400 (1030 – 1400 on Wednesdays)
Head Post Office Closed except for targeted activities
Stoddart Closed except for targeted activities
Sheaf Closed except for targeted activities
Aspect Court Closed except for targeted activities
Student Wellbeing 1000-1200, 1300-1600 (1100 – 1200, 1300 – 1600 on Wednesdays)
