Several feedback initiatives have been implemented within IT Help with the aim of gaining more understanding of our staff and students and their experiences when they’ve received support from IS&T.
We consistently collect feedback from several sources including event surveys and a weekly IT Help survey along with our ! IT Feedback email address.
We publish the results from the event and email surveys on the IS&T blog on a monthly basis. To find out more about our feedback initiatives or to see this month’s feedback results, read our article on the IS&T blog.
We are keen to hear your views to help inform changes and developments to the service.
Thanks to all those who have fed back to us already.