Exchange 2010 new features for users

Web Access (OWA)

  • Favorites in the navigation pane
  • Search folders
  • Message filtering
  • Ability to set categories in the message list
  • Options in the Web management interface for Outlook Web App
  • Side-by-side view for calendars
  • Multiple client language support
  • Ability to attach messages to messages
  • Expanded right-click capabilities
  • Conversation view
  • Ability to send and receive text messages from Outlook Web App
  • Outlook Web App mailbox policies

Outlook 2010 functionality

  • MailTips can help users make the correct choices when they send sensitive communications.
  • Message tracking lets you confirm that an e-mail message was delivered.

Activesync Features

  • Conversation grouping of e-mail messages
  • Ability to synchronize or not synchronize an entire conversation
  • Synchronization of SMS messages with a user’s Exchange mailbox
  • Support for viewing of message reply status
  • Support for availability information for contacts

 

Updated VPN client and settings for MD7 laptops

From the week beginning 6th August 2012, Networks and Infrastructure will be releasing an updated VPN client to all MD7 Office laptops in order to improve the user experience for MD7 laptop users.

The updated client will allow more concurrent connections to the VPN service and provide enhanced security.

Installation Process

The VPN client update will install during the workstation startup process and once available there will be two icons on the desktop to allow connection to the SHU VPN and to disconnect when finished.

Connecting to the SHU VPN

In order to connect to the VPN the user should double click on the ‘Connect to SHU VPN’ desktop shortcut. This will launch the the application and display the login screen where the user will be required to enter their SHU usercode and password.

The client does have a slightly different login screen to the previous client as this is an updated version of the client software.

Drives Mapped

As part of the updated settings, once the connection has been successful the user should receive a message informing them that the network drives have been mapped successfully and the user will then have same drive letters mapped as they get whilst working within the University.

Access to the University Resources

Once connected to the VPN the user will be using  the SHU network and so will have access to SHU resources that are not normally available from outside the University, such as Homespace, shared drives and University services.

Using the Internet

Whilst the user is connected to the VPN all internet traffic will be directed through the SHU VPN network until the VPN is disconnected, when traffic will revert to using the ISP network.

Disconnecting from the SHU VPN Network

In order to disconnect from the SHU VPN network users should double click on the Disconnect desktop shortcut. As part of the disconnect process this will remove the drive mappings to the SHU network file store.

Gallery

Managed Desktop category

The Managed Desktop category will contain all posts specific to the Sheffield Hallam University Managed Desktop.

This category will be used to inform users of updates and information about the service and it will be used as the source for an RSS feed for those that are interested in receiving the information.