Staff can now access the new Employee Assistance Programme, a 24/7 confidential support service.

15/08/2018 Joseph Wilcox News and Information 0

Announcement from HROD.

As part of our desire to create an outstanding environment in which to study, research and work, we are committed to developing the Hallam Deal, which sets out the University’s commitment to you and what the University expects in return. As part of this commitment towards staff, we are pleased to announce the launch of a new Employee Assistance Programme which provides an online, telephone and face-to-face employee support service. The service will work on the basis of confidential self-referral and it will be provided by an external provider, Health Assured.  Listed below are the key areas of support that they will offer to all staff –

  • Comprehensive telephone helplines available 24 hours a day, 7 days a week offering practical information and emotional support including
    • Counselling and Emotional Support
      • Family Issues
      • Bereavement
      • Trauma
      • Relationship Issues
      • Stress related conditions
    • Tax Information
    • Medical Information
    • Money management and debt support
  • Up to six structured telephone counselling sessions, per issue for employee, partner or spouse and dependents (between the ages 16-24 in full time education)
  • Up to six face to face counselling sessions, per issue for employee including cognitive behavioural therapy (CBT)
  • Access to an online wellbeing portal which provides access to extensive well-being resources including four-week programmes, videos, webinars and access to a health mobile app.
  • Support specifically aimed at helping managers deal with important workplace issues. This service is only available Monday to Friday from 9am-5pm.

 

Please note that the EAP is a free confidential service completely separate and independent of the services offered by the University’s Occupational Health services.

We will be arranging promotion events in October 2018 to provide staff with an overview of the EAP service. Details of the events will be communicated in due course.

Please refer to the EAP Guidance which is available on the HR Staff Intranet pages by clicking here for more information on how to access the service. Alternatively you can contact our HR Operations team by sending an email to “! HR Operations” or calling the extension 4264.