As of 1 August the Finance Sales Ledger team has a new structure in place and the cashiers office has been repurposed and renamed to the Finance Recovery Service. These changes are in response to how our service is used by our stakeholders and now more accurately reflect the team’s role and purpose.
The team still deals with all the same queries it did before, but your contact within the team may have changed.
Sales Ledger deal with income coming in to the University and their key processes are:
- tuition fee invoicing
- invoicing businesses for work that SHU has done
- talking to students/businesses about debt
- paying in money (at Cashiers, over the phone or online)
- the Online Store (where you can pay for field trips for instance)
A summary of the changes, including new contacts, can be found on the staff intranet.