The corporate student records system, SITS:Vision (known locally as SITS), which we use in SHU for all student and curriculum records management is due to be upgraded as part of the annual upgrade cycle. Tribal, the system developers, release upgrades twice a year, but to reduce the impact on SHU staff and students we combine the upgrades and implement them both around Easter each year.
The SITS system and web interface, SITS Online (staff)/My Student Record (MSR – students), will not be available to staff or students from Friday 15 April to Sunday 17 April (inclusive) while the upgrade to version 9.1.0 takes place. We expect the system to be available again by midday on Monday 18 April (if it’s earlier we will email SITS users to let them know).
All students and SHU staff with an enabled SITS account will be notified of the system downtime by email and messages will also be put on the SITS Online/MSR and shuspace login pages, University TV screens and screensavers, prior to and during the upgrade. The Registry Services SITS Help team who provide support for student systems and process-related enquiries will use the SITS Incident Blog to keep staff users informed of progress during the upgrade.
We will remind you again nearer the time but in the meantime please email the SITS Help team on ! SITS Help or telephone x4475 if you have any questions.