New Process for ordering Catering Visitor Vouchers

The process for ordering catering vouchers for visitors and relevant events has been reviewed with a number of service improvements identified. The changes to the process will be implemented from 1 September 2015 and will include the following:

  • an online ordering process via the Facilities Directorate intranet (live from 1 September 2015)
  • more reception points to collect your vouchers
  • automated emails to update you on the progress of your order
  • a personal online account showing your order history

Following customer feedback we have revised our Online Voucher Orders Briefing document.  If you want to find out more, please come along to our drop in session on Thursday 20 August, 9.30-11am in Hallam View.

Alternatively, contact Helen McGloin, Catering Operations Manager on h.mcgloin@shu.ac.uk or extension 3881.