IS&T has made a new Staff Remote Desktop service available as a Beta version for all staff in the University to test if they wish. Feedback from this will be used to help us understand what support will be needed when this new version replaces the current Remote Desktop service later in the year.
We believe the new service should give a more stable connection (which bypasses the problems some staff have had through using Java) and will also be accessible through a wide range of devices such as tablets and mobile phones.
You will find the link to the new test remote desktop on the same page as the current supported service and there are instructions there about how to use it. Please use the feedback form on the desktop to make comments and suggestions about your experience of using it or contact IT help to help us improve the service.
The current Staff Remote Desktop service will remain available during the beta release and you should revert to using this if any issues arise while you are testing the new service.
For more information, please read our post about the pilot on IS&T news.