SI and My Student Record (MSR) upgrade

The corporate student records system SITS:Vision (known locally as SI) which we use in SHU for all student records management is due to be upgraded as part of the annual upgrade cycle. Tribal, the system developers, provide upgrades twice a year, but to reduce the impact on SHU staff and students we combine the upgrades and implement them both around Easter each year.  This process is managed by the Registry Services Student Systems and Records, Corporate Systems Student Management and IS&T Programme Office teams.

The SI system and web interface, My Student Record (MSR) will not be available to staff or students from Monday 14 to Wednesday 16 April 2014 (inclusive) while the upgrade from version 8.6.0 through 8.6.1 to 8.7.0 takes place. There is a possibility that the system will also be unavailable on Saturday 12 and Sunday 13 April to allow for pre-upgrade preparation work to be done – we will  be able to confirm this shortly. The timescales for the upgrade are summarised below:

  • Sat 12 and Sun 13 April 2014:  Possible pre-upgrade preparation work
  • Mon 14 to Wed 16 April 2014:  SI/MSR Upgrade to version 8.7.0
  • Thurs 17 April 2014:  SI/MSR available again

All  students and SHU staff with an enabled SI account will be notified of the system downtime by email and messages will also be put on the MSR and shuspace login pages, prior to and during the upgrade. The Registry Services SI Help team who provide support for student systems and process related enquiries will use the SI Incident Blog to keep SI users informed of progress during the upgrade.

If you have any questions, please email the SI Help team on ! SI Help or telephone x 4475.