‘We are five students from Sheffield Hallam University and within the scope of our module “consultancy project” we serve and help a real client.

Our client is Turtle Tech Repairs shop, Sheffield. It is an independent repair company based in the centre of Sheffield. Specialising in PCs, Laptops, Smartphones, GHDs and many other technical devices.The shop is located next to Sheffield Hallam University, behind the Globe pub. If you follow the driveway down where the green footprints are you will find the shop in the court yard.

This questionnaire was created in order to receive some customer feedback for Turtle Tech Repairs and gain information about the shop’s current situation in Sheffield.

The survey will take no longer than 5 minutes. The time frame is approximately 14 days, so we would appreciate it if you could complete it by April the 14 2015.

We guarantee confidentiality and anonymity and therefore no personal information will be shared with third party and your name will be strictly anonymous.

Your feedback is important and helps us and the client. Go to https://www.surveymonkey.net/s/SPCGHSJ