Challenge | Approach | Resources |
Defining Direction | Understanding Context and Identifying opportunities
Uniting around a shared vision
Agreeing a Plan |
Seeing The Bigger Picture
Developing Department Cultures |
Engaging and Empowering | Communicating direction in ways people can believe in
Creating the right conditions
Creating an emotional connection
Building Capability |
Public Speaking
Employee Engagement and the NSS |
Delivering Results | Focusing on Goals
Focusing on Performance
Taking Responsibility |
How to Lead an Effective Meeting
Dealing with Difficult Behaviour |