Listening Matters

Purpose of the proposed group

To work towards becoming a ‘Listening Organisation’
To build awareness amongst students and staff of the importance of listening; in effect to begin to build a community of listeners
To bridge activities between university and union
To develop a ‘listening calendar’

Objectives of the proposed group

To explore the institutional mechanisms, processes and structures available:

  • to listen
  • to analyse
  • to understand
  • to disseminate
  • to effect change

To listen to and learn from other HEIs / organisations that listen and/or sell themselves as ‘listening’

Group main contacts

Name: Emma Heron
Role: SSH Head of LTA
Email e.j.heron@shu.ac.uk