An email sent Wednesday 8 August 2018 from Professor Christina Hughes, Provost regarding our NSS results.
I am writing with a big thank you and a recognition to all staff of the commitment each and every one of you has demonstrated towards supporting our Strategy for Transforming Lives. This is clearly beginning to reap rewards, as demonstrated in our National Student Survey results for 2018, which I am pleased to say is a good news story for us at Sheffield Hallam. The results highlight the real progress we are making in providing an outstanding experience for students as well as first-rate teaching and learning facilities.
This year, 86 per cent of our students are satisfied with the quality of their course, a one percentage point increase in overall student satisfaction from last year. This is the second consecutive year our score has increased, and places us three percentage points above the 2018 national sector average of 83 per cent.
This continued progress means we are now according to the Times Higher Education joint 36th in the sector overall, having gone from joint 102nd in 2016, to joint 60th in 2017. Among our comparator set of 127 universities, we now rank at 28th, placing us firmly among the top quartile of universities in the country.
I am delighted also that 46 per cent of our courses achieved an overall satisfaction figure of over 90 per cent, with 15 courses securing 100 per cent. The NSS results follow the University’s inclusion last month of Sheffield Hallam within the top 10 European universities for both student engagement and environment by the Times Higher Education (THE) Europe Teaching Rankings 2018. Additionally, we moved up an impressive 15 places in the recent Guardian University Guide 2019 and improved our graduate outcomes by three percentage points in the most recent Destination of Leavers from Higher Education (DLHE) survey. All of this, coupled with our improving NSS performance, demonstrates that we are making real progress towards our ambitions set out in Transforming Lives.
Importantly, these outcomes are the result of your commitment and hard work. And, along with the wider University Leadership Team, I want to thank each of you for the daily contribution you are making towards us realising our goals. It is very much appreciated.
With best wishes,
Professor Christina Hughes