{"id":1225,"date":"2021-10-20T14:05:37","date_gmt":"2021-10-20T14:05:37","guid":{"rendered":"https:\/\/blogs.shu.ac.uk\/studentreps\/?page_id=1225"},"modified":"2022-12-02T12:30:03","modified_gmt":"2022-12-02T12:30:03","slug":"other-student-feedback-mechanisms","status":"publish","type":"page","link":"https:\/\/blogs.shu.ac.uk\/studentreps\/other-student-feedback-mechanisms\/","title":{"rendered":"Other Student Feedback Mechanisms"},"content":{"rendered":"<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\" data-contrast=\"auto\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1324\" src=\"https:\/\/blogs.shu.ac.uk\/studentreps\/files\/2022\/03\/AE-assessment-image-300x183.jpg\" alt=\"Lightbulb\" width=\"200\" height=\"122\" srcset=\"https:\/\/blogs.shu.ac.uk\/studentreps\/files\/2022\/03\/AE-assessment-image-300x183.jpg 300w, https:\/\/blogs.shu.ac.uk\/studentreps\/files\/2022\/03\/AE-assessment-image-768x469.jpg 768w, https:\/\/blogs.shu.ac.uk\/studentreps\/files\/2022\/03\/AE-assessment-image-1024x626.jpg 1024w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/>Currently, students can access the following feedback mechanisms via the Student Voice section on MyHallam.\u00a0For feedback relating directly to\u202f<b>your course<\/b>, please contact your course leader or your<a href=\"https:\/\/www.hallamstudentsunion.com\/representation\/academicinterests\/findmyrep\/\">\u202fstudent course rep<\/a>.\u00a0<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\" data-contrast=\"none\"><b>Libraries or Student Support<\/b> <\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\" data-contrast=\"none\">For feedback in relation to any aspect:<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Speak directly to\u202f<a href=\"https:\/\/www.shu.ac.uk\/myhallam\/help-and-support\">Hallam Help<\/a>\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Complete a form (available in the waiting areas of our receptions) and post it in our comments\u00a0box\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Write a comment in our comments book (available at in the waiting areas of our reception)\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\"><strong>Email contacts<\/strong><\/span><\/h3>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Careers &amp; Employment:\u202f<a href=\"mailto:careers@shu.ac.uk\">careers@shu.ac.uk<\/a>\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Childcare:\u202f<a href=\"mailto:childcare@shu.ac.uk\">childcare@shu.ac.uk<\/a>\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Hallam Help:\u202f<a href=\"mailto:hallamhelp@shu.ac.uk\">hallamhelp@shu.ac.uk<\/a>\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-aria-posinset=\"4\" data-aria-level=\"2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">International Experience Team:\u202f<a href=\"mailto:internationalexperience@shu.ac.uk\">internationalexperience@shu.ac.uk<\/a>\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Libraries:\u202f<a href=\"mailto:hallamhelp@shu.ac.uk\">hallamhelp@shu.ac.uk<\/a>\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Student Funding:\u202f<a href=\"mailto:studentfunding@shu.ac.uk\">studentfunding@shu.ac.uk<\/a>\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Student Wellbeing:\u202f<a href=\"mailto:student.wellbeing@shu.ac.uk\">student.wellbeing@shu.ac.uk<\/a>\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-aria-posinset=\"4\" data-aria-level=\"2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Support for care leavers,\u00a0carers\u00a0and mature students:\u202f<a href=\"mailto:inclusivesupport@shu.ac.uk\">inclusivesupport@shu.ac.uk<\/a>\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\"><b>Facilities Directorate<\/b><\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">For feedback relating to\u202faccommodation, catering, childcare, cleaning, customer services, estates, events, maintenance, portering, printing, security, sport and timetabling,\u00a0 please complete\u202f<a href=\"https:\/\/students.shu.ac.uk\/shuspacecontent\/facilities\/facilities-directorate-feedback-form\">this form<\/a>\u202for a\u202f<a href=\"https:\/\/students.shu.ac.uk\/feedback\/docs\/Comments%20card.pdf\">comments card<\/a>\u202fyou&#8217;ll find at every outlet.\u00a0<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\"><b>Digital Technology Services (IT)<\/b><\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">For feedback, please visit\u202f<a href=\"https:\/\/students.shu.ac.uk\/shuspacecontent\/advice_and_info\/go.shu.ac.uk\/ITfeedback\">go.shu.ac.uk\/ITfeedback<\/a>\u00a0<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\"><strong>Complaints\u00a0<\/strong><\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">You are encouraged to raise any issues of dissatisfaction at an early stage so that they can be dealt with effectively. \u00a0<\/span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">For complaints relating to your\u202f<b>course<\/b>, please refer to the\u202f<a href=\"https:\/\/students.shu.ac.uk\/regulations\/appeals_and_complaints\/index.html\">Student Complaints Policy and Procedure<\/a>.\u00a0<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Who can help?<\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Staff and students can also access the document below that gives guidance on who to go to, and what support and feedback routes are available.\u00a0<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"\/Users\/en3208\/OneDrive%20-%20Sheffield%20Hallam%20University\/ENeilson\/Representation\/Course%20reps\/WHO%20CAN%20HELP.pdf\">Who can help doc.<\/a>\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<table style=\"border-collapse: collapse;width: 100%\">\n<tbody>\n<tr>\n<td style=\"width: 100%;background-color: #f2f2f2\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 12pt\">Last updated: 9th March 2022 &#8211; Natalie Brownell ADD Team<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Currently, students can access the following feedback mechanisms via the Student Voice section on MyHallam.\u00a0For feedback relating directly to\u202fyour course, please contact your course leader or your\u202fstudent course rep.\u00a0 Libraries [&hellip;]<\/p>\n","protected":false},"author":83,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1225","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.shu.ac.uk\/studentreps\/wp-json\/wp\/v2\/pages\/1225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.shu.ac.uk\/studentreps\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.shu.ac.uk\/studentreps\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/studentreps\/wp-json\/wp\/v2\/comments?post=1225"}],"version-history":[{"count":7,"href":"https:\/\/blogs.shu.ac.uk\/studentreps\/wp-json\/wp\/v2\/pages\/1225\/revisions"}],"predecessor-version":[{"id":1409,"href":"https:\/\/blogs.shu.ac.uk\/studentreps\/wp-json\/wp\/v2\/pages\/1225\/revisions\/1409"}],"wp:attachment":[{"href":"https:\/\/blogs.shu.ac.uk\/studentreps\/wp-json\/wp\/v2\/media?parent=1225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}