Other Student Feedback Mechanisms
Currently, students can access the following feedback mechanisms via the Student Voice section on MyHallam. For feedback relating directly to your course, please contact your course leader or your student course rep.
Libraries or Student Support
For feedback in relation to any aspect:
- Speak directly to Hallam Help
- Complete a form (available in the waiting areas of our receptions) and post it in our comments box
- Write a comment in our comments book (available at in the waiting areas of our reception)
Email contacts
- Careers & Employment: careers@shu.ac.uk
- Childcare: childcare@shu.ac.uk
- Hallam Help: hallamhelp@shu.ac.uk
- International Experience Team: internationalexperience@shu.ac.uk
- Libraries: hallamhelp@shu.ac.uk
- Student Funding: studentfunding@shu.ac.uk
- Student Wellbeing: student.wellbeing@shu.ac.uk
- Support for care leavers, carers and mature students: inclusivesupport@shu.ac.uk
Facilities Directorate
For feedback relating to accommodation, catering, childcare, cleaning, customer services, estates, events, maintenance, portering, printing, security, sport and timetabling, please complete this form or a comments card you’ll find at every outlet.
Digital Technology Services (IT)
For feedback, please visit go.shu.ac.uk/ITfeedback
Complaints
You are encouraged to raise any issues of dissatisfaction at an early stage so that they can be dealt with effectively. For complaints relating to your course, please refer to the Student Complaints Policy and Procedure.
Who can help?
Staff and students can also access the document below that gives guidance on who to go to, and what support and feedback routes are available.
| Last updated: 9th March 2022 – Natalie Brownell ADD Team |