{"id":160,"date":"2016-05-10T12:00:55","date_gmt":"2016-05-10T12:00:55","guid":{"rendered":"http:\/\/blogs.shu.ac.uk\/socialmedia\/?p=160"},"modified":"2016-05-10T12:01:46","modified_gmt":"2016-05-10T12:01:46","slug":"when-the-world-cup-came-to-sheffield","status":"publish","type":"post","link":"https:\/\/blogs.shu.ac.uk\/socialmedia\/2016\/05\/10\/when-the-world-cup-came-to-sheffield\/","title":{"rendered":"When the World Cup came to Sheffield"},"content":{"rendered":"<p>For a week in April this year,\u00a0we used Sheffield Hallam&#8217;s main Twitter account \u2013 <a href=\"https:\/\/twitter.com\/sheffhallamuni\" target=\"_blank\">@sheffhallamuni <\/a>\u2013 to run a daily give-away, utilising\u00a0Twitter&#8217;s excellent polls functionality. Every day for a week, users could vote in a poll on our timeline for the chance to win a branded hoodie.<\/p>\n<p>Of course, we did it for a reason. We didn&#8217;t just have piles of burgundy hoodies lying around we wanted to get rid of. We had an objective: fun.<\/p>\n<p>Okay, that&#8217;s over-simplifying it, but it&#8217;s essentially right. Organisations do a lot of promoting on social media \u2013 &#8216;shouting&#8217; about this, &#8216;making some noise&#8217; about that \u2013 and they forget that social media is about conversations.<\/p>\n<p>In order to have a conversation with someone, you need to listen to them.<\/p>\n<p>The impetus for doing a give-away came from that simple premise: we wanted to ask our followers a question, and engage them in a dialogue. Specifically, we were interested in our current students, who are our most engaged audience on Twitter. And it coincided perfectly with Varsity \u2013 the city&#8217;s annual celebration of student sport.<\/p>\n<div id=\"attachment_164\" style=\"width: 210px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/D04321539.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-164\" data-attachment-id=\"164\" data-permalink=\"https:\/\/blogs.shu.ac.uk\/socialmedia\/2016\/05\/10\/when-the-world-cup-came-to-sheffield\/d04321539\/\" data-orig-file=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/D04321539.jpg?fit=1331%2C2000&amp;ssl=1\" data-orig-size=\"1331,2000\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;2.8&quot;,&quot;credit&quot;:&quot;Mark Harvey&quot;,&quot;camera&quot;:&quot;NIKON D4S&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1429724671&quot;,&quot;copyright&quot;:&quot;\\u00a9 iD8 Photography, All rights reserved&quot;,&quot;focal_length&quot;:&quot;155&quot;,&quot;iso&quot;:&quot;800&quot;,&quot;shutter_speed&quot;:&quot;0.005&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"D04321539\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Varsity is a real celebration of student sport in Sheffield, and an opportunity to highlight the sense of belonging among students.&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/D04321539.jpg?fit=681%2C1024&amp;ssl=1\" class=\"size-medium wp-image-164\" src=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/D04321539-200x300.jpg?resize=200%2C300&#038;ssl=1\" alt=\"Varsity is a real celebration of student sport in Sheffield, and an opportunity to highlight the sense of belonging among students.\" width=\"200\" height=\"300\" srcset=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/D04321539.jpg?resize=200%2C300&amp;ssl=1 200w, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/D04321539.jpg?resize=681%2C1024&amp;ssl=1 681w, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/D04321539.jpg?resize=900%2C1352&amp;ssl=1 900w, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/D04321539.jpg?w=1331&amp;ssl=1 1331w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a><p id=\"caption-attachment-164\" class=\"wp-caption-text\">Varsity is a real celebration of student sport in Sheffield, and an opportunity to highlight the sense of belonging among students.<\/p><\/div>\n<p>In order for it to succeed, we knew it had to be\u00a0something fun and conversational, that our followers would want to take part in. We wanted to run it over a few days, to build up\u00a0a bit of momentum \u2013 and for it to feel like an event.<\/p>\n<p>Lastly, we wanted to celebrate the great city that we&#8217;re proud to be a part of.<\/p>\n<p>So we came up with the World Cup of Sheffield. For five days, our followers would tell us what they thought was the best thing about Sheffield. And on the last day the final would decide what the best thing in Sheffield was.<\/p>\n<p>So, once again, here are the component pieces of our give-away:<\/p>\n<ul>\n<li>fun<\/li>\n<li>conversational<\/li>\n<li>about students<\/li>\n<li>celebrates Sheffield<\/li>\n<li>sport theme<\/li>\n<li>sustained<\/li>\n<\/ul>\n<p>What was the goal? Brand affinity. We wanted to have some fun with a very engaged audience \u2013 current students \u2013 and let them know that we listen to them, and care what they think (and say).<\/p>\n<p>How do you measure something like that? Engagement. You want people to take part . . . and hopefully even have some fun with it.<\/p>\n<p>And here&#8217;s what we did. (Disclaimer: I had a bit of help from a small group of students, who came up with some suggestions of\u00a0what we should\u00a0include in the polls.)<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\">Round 1. Which one&#39;s best? Pick a winner and click &#39;like&#39; for the chance to win a <a href=\"https:\/\/twitter.com\/TeamHallam\">@TeamHallam<\/a> hoody. <a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a><\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/722084028116025344\">April 18, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>We cued the competition up, explaining the format before we launched into the first poll. Day one resulted in 132 votes, 69 likes and a couple of RTs. There were no replies, but we learned that our followers really like Tamper Coffee.<\/p>\n<p>On day two we asked our followers to vote for their favourite cinema.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\">Round 2 of <a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a> is city cinemas. Pick a winner and click &#39;like&#39; for the chance to win a <a href=\"https:\/\/twitter.com\/TeamHallam\">@TeamHallam<\/a> hoody.<\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/722383797052973056\">April 19, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Although there were less votes, there was a slight increase in the number of likes. We started to have some fun with Twitter&#8217;s selection of gifs.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\">Congratulations to <a href=\"https:\/\/twitter.com\/lydiie0704\">@lydiie0704<\/a>, who wins round 2 of our <a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a>. Round 3 is on the way. <a href=\"https:\/\/t.co\/PjrD8aD5Rq\">pic.twitter.com\/PjrD8aD5Rq<\/a><\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/722742134605012992\">April 20, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Engagement stayed at a similar level on day three, but the conversation started to take shape, and some of the local businesses we were talking about joined in.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\"><a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a> round 3! Pick the winning burrito and click &#39;like&#39; for the chance to win a <a href=\"https:\/\/twitter.com\/TeamHallam\">@TeamHallam<\/a> hoody.<\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/722792851298365444\">April 20, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\"><a href=\"https:\/\/twitter.com\/sheffhallamuni\">@sheffhallamuni<\/a> <a href=\"https:\/\/twitter.com\/isobellohman\">@isobellohman<\/a> wow, we are so honoured&#8230;can I make a speech? <a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a><\/p>\n<p>&mdash; The Street Food Chef (@streetfoodchef) <a href=\"https:\/\/twitter.com\/streetfoodchef\/status\/723105539719352320\">April 21, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Day four was marred by controversy \u2013 the topic of gig venues in Sheffield is emotive. Questions were asked.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\">Round 4 of <a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a> is gig venues. Pick your winner and hit &#39;Like&#39; for the chance to win a <a href=\"https:\/\/twitter.com\/TeamHallam\">@TeamHallam<\/a> hoody!<\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/723097175496904705\">April 21, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"und\" dir=\"ltr\"><a href=\"https:\/\/twitter.com\/sheffhallamuni\">@sheffhallamuni<\/a> <a href=\"https:\/\/twitter.com\/TeamHallam\">@TeamHallam<\/a> no <a href=\"https:\/\/twitter.com\/corpsheffield\">@corpsheffield<\/a> ?<\/p>\n<p>&mdash; \u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u1d40\u200b\u200b\u200b\u02b0\u1d52\u200b\u1d50\u1d43\u02e2 (@_BlackW0lf) <a href=\"https:\/\/twitter.com\/_BlackW0lf\/status\/723099420498100225\">April 21, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>And things got tense.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\"><a href=\"https:\/\/twitter.com\/corpsheffield\">@corpsheffield<\/a> <a href=\"https:\/\/twitter.com\/_BlackW0lf\">@_BlackW0lf<\/a> <a href=\"https:\/\/twitter.com\/TeamHallam\">@TeamHallam<\/a> this is awkward.<\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/723473431413530624\">April 22, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>The number of votes and likes was a lot higher than previous days. Why? There are a number of possibilities, including:<\/p>\n<ul>\n<li>the sustained approach was generating more interest<\/li>\n<li>our followers are more engaged later in the week<\/li>\n<li>the poll subject was more relevant to our audience<\/li>\n<li>all of the above<\/li>\n<\/ul>\n<p>Friday was the final round\u00a0of #WorldCupSheff,\u00a0in which all of the week&#8217;s winners went up against each other to determine the Best Thing in Sheffield<sup>TM<\/sup>.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\">This is it. The final of <a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a>. Are you ready? What&#39;s the best thing in Sheffield? You know the drill.<\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/723476698478575616\">April 22, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>And there you have it. A clear winner.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\">This week, the people have spoken. The winner of our World Cup of Sheffield is&#8230; <a href=\"https:\/\/twitter.com\/Leadmill\">@Leadmill<\/a>! <a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a> <a href=\"https:\/\/t.co\/OFkrvVDRsX\">pic.twitter.com\/OFkrvVDRsX<\/a><\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/723801536128770048\">April 23, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Let&#8217;s go back to our original plan:<\/p>\n<p><strong>Fun<\/strong><\/p>\n<p>Was it fun? Well, we certainly enjoyed watching the poll results come in, and the conversations that developed each day. But let&#8217;s look at our total levels of engagement.<\/p>\n<p>During #WorldCupSheff week (17-23 April 2016) we had a total of 56 replies to our tweets, 103 RTs, 10 RTs with comments, and 582 likes. Our total level of engagement (9,108 individual engagements) was a 107.9% increase on the previous week (4,381 individual engagements).<\/p>\n<p>And engagement is a decent indicator of people having fun \u2013 it means they&#8217;re enjoying your content, and finding it relevant and interesting.<\/p>\n<p>So we&#8217;ll conclude that it was fun. What was the next objective?<\/p>\n<p><strong>Conversational<\/strong><\/p>\n<p>This is straightforward: the World Cup of Sheffield was a conversation. We asked people a question, they told us an answer, and they asked questions of us. And the stats support that statement, with 78% of our posts being conversational during that week, and 22% of them being classed by our social media monitoring software as &#8216;updates&#8217;.<\/p>\n<p><strong>About students<\/strong><\/p>\n<p>The World Cup of Sheffield was all about students. The branded hoodies, the venues, caf\u00e9s and restaurants, which were suggested by a small group of students . . . it was a conversation about student life in Sheffield. And a quick scan of the users who liked the posts shows that the most engaged audience was Sheffield Hallam students.<\/p>\n<p><strong>Celebrates Sheffield<\/strong><\/p>\n<p>From burritos to gig venues, cinemas to caf\u00e9 culture, this was all about the Steel City.<\/p>\n<p><strong>Sport theme<\/strong><\/p>\n<p>It was the World Cup . . . of Sheffield. That&#8217;s quite a sporty theme.<\/p>\n<p><strong>Sustained<\/strong><\/p>\n<p>It ran for a week, and gained momentum towards the end. The length of time it ran for felt right, and it needed a few days to pick up pace.<\/p>\n<hr \/>\n<p>What did we get out of #WorldCupSheff? Our goal was brand affinity, and a sense of good will among our followers. We eased off on promotion, shouting and making noise, and for a week we had fun, rewarding engagement with daily prizes.<\/p>\n<p>Would we do it again? Definitely. I can see #WorldCupSheff making a return on a regular basis. The investment is minimal, and we ran a week-long brand affinity campaign for the\u00a0cost of a few hoodies and a bit of staff time.<\/p>\n<p>Would I change anything? Yes, if only to make sure we weren&#8217;t repeating ourselves. Getting input from students was really important in making the content relevant, and that&#8217;s something we could develop further.<\/p>\n<p>If you have any suggestions on how to improve it next time, leave me a comment, or tweet me.<\/p>\n<p>Joe Field, social media manager<br \/>\n<a href=\"https:\/\/twitter.com\/joemcafield\" target=\"_blank\">@joemcafield<\/a><\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\">\n<p lang=\"en\" dir=\"ltr\">Have you voted in the <a href=\"https:\/\/twitter.com\/hashtag\/WorldCupSheff?src=hash\">#WorldCupSheff<\/a> final yet? Vote now! It&#39;s important &#8211; it&#39;s the World Cup (of Sheffield). <a href=\"https:\/\/t.co\/TGRCYhToQm\">pic.twitter.com\/TGRCYhToQm<\/a><\/p>\n<p>&mdash; Sheffield Hallam Uni (@sheffhallamuni) <a href=\"https:\/\/twitter.com\/sheffhallamuni\/status\/723511893328072704\">April 22, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For a week in April this year,\u00a0we used Sheffield Hallam&#8217;s main Twitter account \u2013 @sheffhallamuni \u2013 to run a daily give-away, utilising\u00a0Twitter&#8217;s excellent polls functionality. Every day for a week, users could vote in a poll on our timeline for the chance to win a branded hoodie. Of course, we did it for a reason. We didn&#8217;t just have piles<\/p>\n","protected":false},"author":316,"featured_media":167,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"wds_primary_category":0,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[4,32,11],"tags":[26,3,35,33,34],"class_list":["post-160","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-evaluation","category-twitter","tag-higher-education","tag-social-media","tag-students","tag-twitter","tag-universities"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/05\/brazil-fans2_2971508b.jpg?fit=620%2C387&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7mXc8-2A","jetpack-related-posts":[{"id":122,"url":"https:\/\/blogs.shu.ac.uk\/socialmedia\/2016\/03\/30\/socmedhe2015-starting-the-conversation-about-social-media-for-learning\/","url_meta":{"origin":160,"position":0},"title":"#SocMedHE15: starting the conversation about social media for learning","author":"Joseph Field","date":"March 30, 2016","format":false,"excerpt":"Long post alert! This post originally appeared in the University's showcase magazine, Review, as a full-length feature of about 800 words. But it's a really interesting piece about a fantastic social media conference,\u00a0and it's worth sharing here. In December, a team of educational developers from Sheffield Hallam organised the first\u2026","rel":"","context":"In &quot;Events&quot;","block_context":{"text":"Events","link":"https:\/\/blogs.shu.ac.uk\/socialmedia\/category\/events\/"},"img":{"alt_text":"A conference visitor using virtual reality technology","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/03\/IMG_0576-1024x683.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/03\/IMG_0576-1024x683.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/03\/IMG_0576-1024x683.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/03\/IMG_0576-1024x683.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":239,"url":"https:\/\/blogs.shu.ac.uk\/socialmedia\/2016\/07\/28\/social-media-guidelines-thought-leadership-getting-started-and-more-content\/","url_meta":{"origin":160,"position":1},"title":"Social media guidelines: thought leadership, getting started and (more) content","author":"Joseph Field","date":"July 28, 2016","format":false,"excerpt":"I've added a few new sections to our social media guidelines over the last week or so. (Picture unrelated \u2013 it's me and the communications and development team on top of Mam Tor on our away day recently) The first is about thought leadership. I've been speaking to a lot\u2026","rel":"","context":"In &quot;Guidelines&quot;","block_context":{"text":"Guidelines","link":"https:\/\/blogs.shu.ac.uk\/socialmedia\/category\/guidelines\/"},"img":{"alt_text":"The communications and development team on an away day hike up Mam Tor. Just because.","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/07\/28470588095_ae5b0c7a38_k.jpg?fit=1200%2C676&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/07\/28470588095_ae5b0c7a38_k.jpg?fit=1200%2C676&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/07\/28470588095_ae5b0c7a38_k.jpg?fit=1200%2C676&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/07\/28470588095_ae5b0c7a38_k.jpg?fit=1200%2C676&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/07\/28470588095_ae5b0c7a38_k.jpg?fit=1200%2C676&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":302,"url":"https:\/\/blogs.shu.ac.uk\/socialmedia\/2016\/10\/07\/shuinsiders-the-pilot-year\/","url_meta":{"origin":160,"position":2},"title":"#SHUinsiders \u2013 the pilot year","author":"Helen Horton","date":"October 7, 2016","format":false,"excerpt":"Back in summer 2015 we created the first Insider's Guide to Sheffield Hallam \u2013 an all-encompassing manual to the University and the city, predominately aimed at new undergraduates. The guide featured students who shared their views on the whole Sheffield Hallam experience, and they were christened the SHUinsiders. Exploring the\u2026","rel":"","context":"In &quot;Case studies&quot;","block_context":{"text":"Case studies","link":"https:\/\/blogs.shu.ac.uk\/socialmedia\/category\/case-studies\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/10\/Clarissa.jpg?fit=800%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/10\/Clarissa.jpg?fit=800%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/10\/Clarissa.jpg?fit=800%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/socialmedia\/files\/2016\/10\/Clarissa.jpg?fit=800%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":46,"url":"https:\/\/blogs.shu.ac.uk\/socialmedia\/2016\/03\/18\/graduation-2015\/","url_meta":{"origin":160,"position":3},"title":"Graduation 2015: a strategic approach to social","author":"Joseph Field","date":"March 18, 2016","format":false,"excerpt":"People sometimes ask me about our 'social media strategy'. The truth is that we don't have one \u2013 nor do we need one. We do have a communications strategy which covers\u00a0the strategic use of social media to raise profile and manage reputation. And that's the right approach. 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