{"id":1522,"date":"2018-06-06T10:04:43","date_gmt":"2018-06-06T09:04:43","guid":{"rendered":"https:\/\/blogs.shu.ac.uk\/sioe\/?p=1522"},"modified":"2018-06-06T10:04:43","modified_gmt":"2018-06-06T09:04:43","slug":"you-say-i-hear-tensions-in-professional-parent-partnerships","status":"publish","type":"post","link":"https:\/\/blogs.shu.ac.uk\/sioe\/2018\/06\/06\/you-say-i-hear-tensions-in-professional-parent-partnerships\/","title":{"rendered":"\u201cYou say \u2026 I hear \u2026\u201d tensions in professional\/parent partnerships"},"content":{"rendered":"<p>In this blog entry Nick Hodge and Katherine Runswick-Cole reflect on some of the factors that might lead to a lack of understanding between practitioners and parents\/carers\u00a0 of children with Special Educational Needs.<\/p>\n<p>Inspired by <a href=\"https:\/\/www.festable.org\" target=\"_blank\" rel=\"noopener\">#festABLE<\/a> tweets, <a href=\"https:\/\/www.tes.com\/news\/send-working-challenging-parents\" target=\"_blank\" rel=\"noopener\">a blog about dealing with difficult parents of children with SEND<\/a> \u00a0and a very kind mention in <a href=\"https:\/\/jarlathobrien.wordpress.com\/2015\/02\/03\/i-win-you-lose\/\">Jarlath O\u2019Brien\u2019s blog<\/a>, we decided to reflect on the issue of parent-professional partnership drawing from our recent book chapter:<\/p>\n<p>Hodge, N. and Runswick-Cole, K. (2017) \u2018You Say, I hear\u2019: understanding parent-professional partnerships in special education. In Runswick-Cole, K., Curran, T. and Liddiard, K. (eds) (2017) <em>Palgrave Handbook of Disabled Children\u2019s Childhood Studies, <\/em>Basingstoke: Palgrave.*<\/p>\n<p>We have long been interested in parent-professional relationships in the often conflict ridden world of Special Educational Needs and Disabilities (SEND).\u00a0 From our different subject positions as teacher and parent of a child labeled with SEND, we have had numerous conversations about why it is so difficult for teachers and parents\/carers to communicate.\u00a0 From our work in universities with teachers and parents, we know that, as much as it may feel like this at times, parent-professional conflict is not simply produced by \u2018bad\u2019 teachers and \u2018troublesome\u2019 parents.\u00a0 In particular, we reject ways of representing certain types of parents or teachers <a href=\"https:\/\/www.tes.com\/news\/send-working-challenging-parents\" target=\"_blank\" rel=\"noopener\">in negative ways<\/a>.\u00a0 We see little value to such an approach.<\/p>\n<p>We know that demands are made on teachers and on parents<em> in systems <\/em>that make up the legislation, the paperwork, attitudinal and structural barriers to the inclusion of children labeled with SEND.\u00a0 In the chapter, we drew on <a href=\"https:\/\/www.historyofsocialwork.org\/1969_Lipsky\/1969,%20Lipsky,%20toward%20a%20theory%20of%20street%20level%20bureaucracy%20OCR%20C.pdf\" target=\"_blank\" rel=\"noopener\">Lipsky (1971)<\/a>\u2019s work on &#8216;street-level bureaucracy&#8217; or, the paperwork and other demands, to understand how teachers and parents are caught up by the need to meet the demands of the system as much as the demands of the child.<\/p>\n<p>We think that it is this current SEND system that inevitably promotes lack of empathy between teachers and parents in their communications, working against the possibility of productive parent-professional partnerships.<\/p>\n<p>In the chapter, we explored some examples where there seems to be an empathy gap between teacher and parent, describing parents\u2019 reactions to what teachers said to them.<\/p>\n<p><strong>You say \u2026 I hear \u2026.<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"284\"><strong><em>You say\u2026<\/em><\/strong><\/p>\n<p>&nbsp;<\/td>\n<td width=\"284\"><strong><em>I hear \u2026<\/em><\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Head teacher:<\/em><\/strong><em> have you thought about going back to work?<\/em><\/p>\n<p>&nbsp;<\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong><em> she thinks I\u2019m an over anxious mother with too much time on my hands.<\/em><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Teaching Assistant:<\/em><\/strong><em>\u00a0 she was really tired when she came in this morning.<\/em><\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong><em> we never go out because of her difficulties with fatigue, we never do the things other families do, and just for once, when we do, you have a go at me! You\u2019re telling me off.<\/em><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Doctor:<\/em><\/strong><em> what\u2019s your job?<\/em><\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong><em> what does it matter what my job is?\u00a0 You are judging me<\/em><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Occupational therapist:<\/em><\/strong><em>\u00a0 I didn\u2019t tell you about DLA (Disability Living Allowance: A welfare benefit for disabled children and adults) because I knew your partner had a good job.<\/em><\/p>\n<p>&nbsp;<\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong><em> You shouldn\u2019t be claiming benefits.<\/em><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Teacher:<\/em><\/strong><em> He has said he doesn\u2019t want to go to work experience. You can over rule him at home, but I can\u2019t, he\u2019s seventeen.<\/em><\/p>\n<p>&nbsp;<\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong><em> Adult services won&#8217;t look \u00a0\u00a0after my child properly.<\/em><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Teacher:<\/em><\/strong><em> his teaching assistant reads with him, I have 29 other children in the class to think about.<\/em><\/p>\n<p>&nbsp;<\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong><em> the teacher doesn&#8217;t see my child as her responsibility.<\/em><\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Inclusion Officer:<\/em><\/strong><em> you are not entitled to a Rolls Royce service. We have limited resources that we must allocate fairly.<\/em><\/p>\n<p>&nbsp;<\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong><em> you are a greedy, pushy, selfish parent.<\/em><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Teacher:<\/em><\/strong><em> I know he\u2019s lashing out but that is what children with autism and epilepsy do.<\/em><\/p>\n<p><strong><em>\u00a0<\/em><\/strong><\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong><em> You don&#8217;t see my son, you don&#8217;t recognise him as an individual.<\/em><\/p>\n<p><strong><em>\u00a0<\/em><\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Speech and Language Therapist:<\/em><\/strong><em> your daughter is making really good progress.<\/em><\/td>\n<td width=\"284\"><strong><em>Parent: <\/em><\/strong><em>hey?\u00a0 She\u2019s still really struggling &#8211; oh no, they are about to discharge her!<\/em><\/p>\n<p><strong><em>\u00a0<\/em><\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Speech and Language Therapist: <\/em><\/strong><em>\u00a0I\u2019m sorry but your child doesn\u2019t meet the criteria for our service.\u00a0 There are some spaces on the anger management classes for parents.<\/em><\/p>\n<p><strong><em>\u00a0<\/em><\/strong><\/td>\n<td width=\"284\"><strong><em>Parent: <\/em><\/strong><em>You think I have a problem with anger and I can\u2019t parent my child.<\/em><\/td>\n<\/tr>\n<tr>\n<td width=\"284\"><strong><em>Receptionist at LA offices: <\/em><\/strong><em>[hand over phone so slightly muffled] it\u2019s Mrs Smith on the phone, are you in<strong>?<\/strong><\/em><\/td>\n<td width=\"284\"><strong><em>Parent:<\/em><\/strong> <em>the whole office thinks I\u2019m a problem.<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a href=\"https:\/\/www.palgrave.com\/gb\/book\/9781137544452\" target=\"_blank\" rel=\"noopener\">Hodge and Runswick-Cole<\/a>, 2018: 545<\/p>\n<p>We know that while the examples above are taken from a parent\u2019s perspective, we could just as easily have found examples of teachers, too, feeling that they are engaging with parents who lack empathy.<\/p>\n<p>In the chapter, we explore the work of McKenzie &amp; Scully (2007) to think about how things could be different in these difficult conversations.<\/p>\n<p>In sympathetic moral imagination one does not try to imagine being the other from the inside. Rather, one recognises that the other is different from oneself, one imaginatively engages with her perceptions and experiences, as she represents them, and one responds emotionally to her perspective and her situation. (<a href=\"https:\/\/onlinelibrary.wiley.com\/doi\/abs\/10.1111\/j.1468-5930.2007.00388.x\" target=\"_blank\" rel=\"noopener\">MacKenzie and Scully<\/a>, 2007: 347).<\/p>\n<p>Sympathetic moral imagination means that you try to imagine how an event is experienced <em>by the other person<\/em>, rather than how <em>we<\/em> think <em>we <\/em>would experience it if it happened to <em>us<\/em>.\u00a0 This is more than putting yourself in someone else\u2019s shoes, this is about imagining, as best you can, that you <em>are<\/em> that person, in<em> their<\/em> shoes.<\/p>\n<p>It is clear that the current SEND system, of failed reforms and ever increasing funding cuts, does not nurture an environment where sympathetic moral imagination has the space to grow, but we also know from <a href=\"https:\/\/www.festable.org\" target=\"_blank\" rel=\"noopener\">#festABLE<\/a> that it is possible to create those spaces and to nurture relationships for the best interests of teachers, parents, and, of course, children.<\/p>\n<p>We need to fight current systems and approaches that define children labeled with SEND by what are said to be their deficits and disorders, and, at the same time, strive to engage with sympathetic moral imagination, or just be a bit kinder, in our relationships with each other.<\/p>\n<p>* You can read our chapter in <a href=\"https:\/\/www.palgrave.com\/gb\/book\/9781137544452\" target=\"_blank\" rel=\"noopener\"><em>The Palgrave Handbook of Disabled Children\u2019s Childhood Studies \u2013<\/em><\/a> available from libraries.<\/p>\n<p>Nick Hodge, Professor of Inclusive Practice, Sheffield Institute of Education, Sheffield Hallam University, @goodchap62<\/p>\n<p>Katherine Runswick-Cole, Chair in Education, The University of Sheffield,\u00a0@k_runswick_cole<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this blog entry Nick Hodge and Katherine Runswick-Cole reflect on some of the factors that might lead to a lack of understanding between practitioners and parents\/carers\u00a0 of children with Special Educational Needs. Inspired by #festABLE tweets, a blog about dealing with difficult parents of children with SEND \u00a0and a very kind mention in Jarlath [&hellip;]<\/p>\n","protected":false},"author":6448,"featured_media":1523,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"wds_primary_category":0,"footnotes":"","jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-1522","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/sioe\/files\/2018\/06\/FestABLE_logo.png?fit=863%2C348&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7axDP-oy","_links":{"self":[{"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/posts\/1522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/comments?post=1522"}],"version-history":[{"count":3,"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/posts\/1522\/revisions"}],"predecessor-version":[{"id":1526,"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/posts\/1522\/revisions\/1526"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/media\/1523"}],"wp:attachment":[{"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/media?parent=1522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/categories?post=1522"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/sioe\/wp-json\/wp\/v2\/tags?post=1522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}