There is a potential issue affecting students who submit their assignments to Blackboard using the Microsoft Edge browser. Students who submit their work using Edge and who have a copy of the work open whilst the submission is in progress are encountering an issue whereby the content of the file that is submitted becomes blank (i.e. any text, images etc. are removed and a single blank page is submitted).
When advising students or publishing guidance about submitting work to Blackboard, please can you alert students to the following advice:
If you have recently submitted an assignment to Blackboard using the Edge browser please check both your email receipt for the submission and review your assignment via the submission point. If you have ‘0 bytes ‘ file size showing on your email receipt and/or a blank page in the assignment preview window, you will need to submit your work again via the Start New Submission button. (Please note: if you are a student studying in ACES or SBS you may need to request an additional attempt via the Faculty Helpdesk before you can reattempt your submission).
If you are an Edge user who is yet to submit (or needs to resubmit because of a problem), ensure you do not have a copy of your work open whilst submitting your assignment to Blackboard, or better still, use an alternative browser.
It is your responsibility to ensure that your work is successfully submitted. Always check your email receipt and the submission point again following each submission.