Changes to the Bb-support tab and this blog

As the Refreshing e-learning initiative draws to a close this month, we’re going to restructure both the Bb-support tab in shuspace and this blog.  For the last year we’ve focused on supporting staff through the initiative’s changes, such as introducing Blackboard version 9.0. Now that the initiative is ending, we’re looking at how we can improve these tools to best support staff with their day-to-day e-learning needs.  For instance, some of our current ideas include:

  • Make the links for getting support and self-help more obvious in the Bb-support tab
  • Remove the FAQ about the Blackboard 9 migration process, and replace it with some of the most popular questions from our knowledge base
  • Highlight our existing case studies on the Bb-support tab
  • Use of polls in the blog

We would love feedback from you about how to improve these two areas, though comments on our e-learning support in general are also welcome. Please feel free to leave comments on this blog post or send an email to Brian Irwin at b.irwin@shu.ac.uk with any ideas you have about how either of those could be improved to be more useful to you.

One more thing, this is the 100th blog post for our staff e-learning blog!

Picture of a giant sign which says 100

one hundred (by Violentz)

Don’t worry, many more blog posts to come: we’re not stopping here!

Leave a Reply