This year we did a review of the Blackboard Help articles that are available inside of Blackboard sites. There were a lot of articles which were not being read by anyone so we have gotten rid of them. This should make it easier for everyone to find the support they need when they have a Blackboard problem. In addition we have moved the articles into the shuspace FAQs. This means you can now search for this information in shuspace similar to other questions you have.
We hope these changes will better support you with using Blackboard and other e-learning tools. If you have any comments on how we can improve these resources, please leave us some comments on this post. Thanks!