Professional Services Capability Framework

The Professional Services Capability Framework (“Capability Framework”) sets out how we want Professional Services staff at Sheffield Hallam University to work and has been created as part of our ongoing commitment to your personal and professional development: they are the skills, knowledge and behaviours that lead to successful performance and delivery of Transforming Lives Strategy: both as individuals and as a university.

Capability Framework (Full Version)

Guidance for individuals and managers

For a more detailed focus on a single capability, click on the links below for development suggestions and formal learning options:

 Managing Self & Leading Others      Seeing the Bigger Picture                           Planning                     
   Delivering Customer Service              Thinking Commercially        Taking Evidence Based Decisions
   Communicating & Engaging          Max Digital & Tech Potential                Delivering Results             
       Working Collaboratively