Capability: Communicating and Engaging

 

Communicates in a professional, clear, concise and appropriate way, actively listening to others and responds
with respect.
Learning through experience: On the job (70%)

Click here for some examples of what you could do. 
Learning from others: Near the job (20%)

Click here for some examples of what you could do. 

Training Opportunities: Off the job (10%)
e.g. attending a training course, participating in a development programme, engaging in self-help.

Face to face training 

Assertiveness & Influencing
Communicating Effectively with Students
Continuous Improvement
Handling Difficult Conversations
Headstart Scheme
Powerful Presentations
Supporting Student Diversity

Online Courses

Communicating with Confidence
Communication Skills
Equality Essentials
Equality & Diversity Catalogue
Having Difficult Conversations
Presentation Fundamentals
Unconscious Bias 

Downloadable Guides / Toolkits

Assertiveness
Communicating Effectively
Public Speaking
Self-Management
Unconscious Bias Toolkit

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