What you can get help with and where…

There are a variety of ways you can get help whether you’re at home, on placement, live outside Sheffield, or even upstairs in the library!

What… can you ask us about?

  • borrowing from libraries and your borrower accounts
  • logging in and using SHU IT systems
  • using Microsoft Office software
  • printing, copying and scanning
  • finding and using materials for your assignments
  • referencing
  • using library services and facilities eg booking PCs and group spaces
  • referrals to other and specialist services

Where… you can go to get help!

  • chat – useful at home, on placement, if you live at a distance, or even in the library

Chat for library support (including supporting users of IT systems and equipment in libraries) 24/7/365 – with our staff during daylight hours and university library colleagues in the US overnight

Chat for IT support 9am – 5pm Mon – Fri

  • Helpdesks

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If you’re in Adsetts or Collegiate, check out the library Helpdesk – opening hours on shuspace.

 

simon help point

 

There are also IT Help Points located in Harmer and the Atrium at Heart of the Campus – opening hours are 8.45am-4.45pm (from 10am Weds).

 

Don’t get stuck – ask us!

Why you need to sign in to Library Search

You could be missing out on lots of things if you don’t sign in when you’re using Library Search.  Imagine there’s a book you need that’s out on loan to someone else at the moment, so you want to request it.  You find it in Library Search, but there’s no request link… (click on the picture to see a bigger version)

No request link sign in

Click on the ‘Sign-in for more options’ link, sign in using your SHU username and password, and the request link will appear for you to click on.

Signed in request link

Save searchYou need to sign in to do some other things as well.  Library Search can save a search for you; click on the ‘Save search’ link at the bottom left of the search results page.  The link won’t appear at all though unless you’ve signed in first.  You have to sign in to get access to electronic resources as well.

OK, so let’s say you’re convinced of the need to sign in.  Here’s how to do it.

  1. If you’re on the Library Gateway, click on the ‘My Library Account’ link in the top, right-hand corner, enter your login details, and you’re signed into Library Search.My Library Account link
  2. If you’ve done a search already and you’re on the results page, click on the ‘Students and staff’ sign in link at the top of the page.Students and staff link

Now you can enjoy all the benefits of Library Search.  Hurray!

New Library Search

Early in July, we will be changing the software behind Library Search and you will be seeing some new features and enhancements.  The new system will look fairly similar to the current Library Search and still offer a single search box to find books, articles, video and more.  And you will still be able to refine your search with filters to narrow down to just the kind of results you need.

newsearch

But the new Library Search will also offer more.

More options to refine your search
For example, by limiting

  • to items by a particular author
  • or to articles from a particular journal title
  • or to items that are currently available in the library

More personalised features
Log in and you’ll be able to

  • get search results relevance-ranked according to your discipline
  • request books that are on loan to another borrower or articles that are not immediately available online, without having to open another window
  • view your library account to keep track of your loans and requests
  • save and organise search results to your own e-Shelf
  • save search queries to use again
  • activate alerts on your saved queries to have them run automatically and send you updated results

And check out the Virtual Browse feature that lets you scan the shelves for similar books without leaving your chair.

virtualbrowse

Finding past dissertations

If you’re starting work on your own dissertation, you might want to look through some examples from your own subject area.  Maybe your lecturer has suggested it’d be a good idea to see how other people’s dissertations are structured.  Here’s how to find them.

Go to the Library Gateway and type the subject area you want into the Library Search box, e.g. ‘history’.  On the search results page, look at the left-hand side and you’ll see CONTENT TYPE.  Click on More… for more options and then on Dissertation/Thesis.

Dissertation

The search results shown in the right-hand pane should now be dissertations relating to the search words you’ve used.  Some of them may be available in print.

Dissertation print

Print dissertations are available in the Quiet Study area on Level 4 of Adsetts and in the Quiet Study area on the ground floor at Collegiate. They are shelved by thesis number, not by the author’s name or title, so you’ll need to use that to find a dissertation on the shelves.

Other dissertations are available electronically.  Just click on Full Text Online and enter your University username and password to read them.

dissertation-electronic

If none of the search results look very useful, try again with some other key words.  You can do this by thinking of different ways of saying the same thing.  For example, if you’ve searched for ‘maths education’ and haven’t found any relevant dissertations, you could try looking for ‘primary mathematics’ instead.

If you get stuck and need some advice, ask at one of the learning centre Helpdesks.

How to…find past dissertations

You might be starting work on your own dissertation and want to look through some examples from your own subject area.  Maybe your lecturer has suggested it’d be a good idea to see how other people’s dissertations are structured.  Here’s how to find them.

Go to the Library Gateway and type the subject area you want into the Library Search box, e.g. ‘history’.  On the search results page, look at the left-hand side and you’ll see CONTENT TYPE.  Click on More… for more options and then on Dissertation.

Dissertation

The search results shown in the right-hand pane will now be dissertations relating to the search words you’ve used.  Some of them may be available in print at Adsetts and Collegiate Learning Centres.  These are reference only, so you’ll need to read them in the learning centre.

Dissertation print

Some dissertations are available electronically.  Just click on ‘Full Text Online’ and enter your University username and password to read them.

dissertation-electronic

If none of the search results look very useful, try again with some other key words.  You can do this by thinking of different ways of saying the same thing.  For example, if you’ve searched for ‘maths education’ and haven’t found any relevant dissertations, you could try looking for ‘primary mathematics’ instead.

If you get stuck and need some advice, just ask at one of the learning centre Helpdesks.