Bitesize help – formatting a long document…

appleIt’s assignment time of year – and you may have long Word documents/dissertations that are driving you crazy!

Help is at hand – come along to a 45 min practical session which includes

  • making your text behave
  • using styles – titles, headings and subheadings
  • editing your styles
  • headers, footers and page numbering
  • layout – portrait to landscape to portrait
  • automatic contents page

Tuesday Feb 7th 1:00pm – Adsetts 6624 Book here

Tuesday Feb 7th 3:00pm – Collegiate Learning Centre CC106 Book here

Meet Toni!

She’s one of our team of new ‘roving’ staff already helping students! roving

From Monday 31 October, we’re trialling a new roving service available on our library floors until the end of semester one.

At Adsetts the team will be out and about on level 4 and at Collegiate they will be working on the ground floor and first floor.

They can support a range of services including

  • your library questions
  • self-service – issue/return and print top up machines
  • library gateway/catalogue including directing more complex queries to the Helpdesk
  • printing and photocopying
  • directional queries
  • MyPC bookings

So if you’re stuck at a printer, can’t locate that book, need help booking a pc etc – keep a look out for them!

We’ll let you know how the trial goes.

Referencing – your questions answered!

APA digital signage 1jpgWhy has referencing changed?

Essentially to make referencing as easy as possible for you!

How is APA easier?

APA a consistent style worldwide and, if you find ‘APA 6th edition’ in any referencing tool, you can be confident that you’re using the right style.

I’m in my 2nd year – do I have to change to APA?

You can continue to use Harvard SHU during 2016/7 if you like, or you can start using APA straight away. APA will be the ‘standard’ referencing style for the academic year 2017/18

  • Watch a short video to find out what you need to know about the chances to referencing as a returning student
  • Try using the free online tool RefME at
  • There are also a range of short RefME videos you can watch on the Library Gateway, Help with Referencing, Online tools and apps, RefME web

I’m in my 3rd year – do I have to change to APA?

Again it’s up to you and you can always check with your tutor. If you are used to using Harvard SHU and you’re in your final year you may prefer to use the style you are most familiar with.

What if my tutor has asked me to use a different referencing style?

Make sure you know which style your tutor prefers and use that.

You can find guidance on Harvard-SHU here

What about…?

Here are some useful links if you have any more questions…

Are you heading home?



If you’re leaving uni for the summer or have finished your course – here’s what you need to know!




Do the libraries close over the summer? No! We’re open every day of the year 24/7/365! Just remember your SHUcard. And if you need help we’ve got that covered too… You’ll find Helpdesk opening hours and the different ways you can get in touch here. If you need help with your academic skills here’s the weekly schedule for The Bridge – it’s above the café in Adsetts.

Where can I access to books over the vacation? Are you going home for the summer or if you live in Sheffield – do you have friends at other unis that are coming back to Sheffield for the vacation?

Then SCONUL Access might be the answer. It’s a scheme which allows many university students to borrow books or use books at other libraries in the scheme across the country. Find out more on the SCONUL Access site.

If friends are visiting you in Sheffield they may find our library visitor guide useful.

Can I connect to WiFi? Are you planning on visiting another institution over the summer – or have friends from other unis wanting to use our libraries?

Eduroam could be the answer. Check out participating universities and how to connect here

My course has finished, what happens to my IT account? You can continue to access IT facilities until 31st July or until the Faculty Office notifies us you have completed – which ever is sooner. Here’s what you need to know

You may also be interested in exporting your contacts from your university email – here’s how

And finally there’s Alumni Connect – read about the benefits here

Have a great summer everyone!

All the essential stationery items!

We know when you’re busy and under pressure how easy it is to forget essential stationery items!

Now you don’t have to rely on the Helpdesk being open to get these, you can help yourself 24/7.

free stationeryWe’ve got a stock of plastic wallets, black pens, pencils and everything you need to bind your assignments –  for free!

In Adsetts you’ll find them in the Resources area on level 4.


stationery coll


At Collegiate they are in the main room, on the ground floor, opposite the printers.

Tell us what you think…



Easter Eggstravaganza no.1 – you can still talk to us!


Remember that you can still get help while the Library staff are on holiday. From 5pm on Thursday 24th until 8.30am on Wednesday 30th March, you can

Phone and chat support are available 24 hours a day, so you’ll never be without help.

Want to win an Easter goodie bag? Just follow us on Twitter @shu_library, retweet each daily message for your chance to win one of the 8 Easter Eggstravaganza goodie bags!

Easter goodie bag

Easter Eggstravaganza no.2 – library Helpdesks


Lots of you have gone home already but we’ve noticed some people are still here and working hard.

If you need to come and see us, the library Helpdesks are open this week…

  • Wednesday 23rd March 8.30am – 7pm
  • Thursday 24th March 8.30am – 5pm

From Friday 25th March until Tuesday 29th March, the Helpdesks will be closed. However, help is always at hand through chat and on the phone (0114 225 3333).

Helpdesks will be open 8.30am – 5pm Wednesday 30th March to Friday 1st April.

Want to win an Easter goodie bag? Just follow us on Twitter @shu_library, retweet each daily message for your chance to win one of the 8 Easter Eggstravaganza goodie bags!

Easter goodie bag

Easter Eggstravaganza no.4 – fancy a chat?


All of us at Sheffield Hallam Library are taking a break for Easter but, never fear, you’ll still be able to get your library questions answered by hard-working librarians in North America!  Go to the Library Gateway and click on the Chat link at the top.  Or, go to the How can I get help from the Library? shuspace page.  Just type your question into the chat widget to start chatting.

If you’ve got an IT problem, you can still get support with that over the holidays as well.  Phone our helpline any time, day or night, on 0114 225 3333.

Want to win an Easter goodie bag? Just follow us on Twitter @shu_library, retweet each daily message for your chance to win one of the 8 Easter Eggstravaganza goodie bags!

Easter goodie bag

What you can get help with and where…

There are a variety of ways you can get help whether you’re at home, on placement, live outside Sheffield, or even upstairs in the library!

What… can you ask us about?

  • borrowing from libraries and your borrower accounts
  • logging in and using SHU IT systems
  • using Microsoft Office software
  • printing, copying and scanning
  • finding and using materials for your assignments
  • referencing
  • using library services and facilities eg booking PCs and group spaces
  • referrals to other and specialist services

Where… you can go to get help!

  • chat – useful at home, on placement, if you live at a distance, or even in the library

Chat for library support (including supporting users of IT systems and equipment in libraries) 24/7/365 – with our staff during daylight hours and university library colleagues in the US overnight

Chat for IT support 9am – 5pm Mon – Fri

  • Helpdesks



If you’re in Adsetts or Collegiate, check out the library Helpdesk – opening hours on shuspace.


simon help point


There are also IT Help Points located in Harmer and the Atrium at Heart of the Campus – opening hours are 8.45am-4.45pm (from 10am Weds).


Don’t get stuck – ask us!