About Sheffield Hallam University



There are many services and facilities at Sheffield Hallam University. Make sure you know who can help you and make use of the services available.

Student Support Services

We offer a wide range of high-quality support and guidance, including

  • international student support and immigration advice
  • help with career planning
  • study support
  • wellbeing and support
  • faith and religious support
  • services for students with disabilities
  • a nursery and childcare services
  • the student help team can help you find the right people to assist you

Find out more by emailing studenthelp@shu.ac.uk or visit go.shu.ac.uk/international

Students with disabilities

If you need help with a disability or medical condition, please email disability-support@shu.ac.uk as soon as possible. You may be asked to pay for some or all disability support.


Our libraries and IT facilities

Each of our campuses has its own library. These are known as Adsetts Library at City Campus and Collegiate Library at Collegiate Campus. They offer traditional library services and more, including books, journals, DVDs, e-resources, individual and group study spaces, PCs, free Wi-Fi, printers and photocopiers. Libraries and self-service facilities are open 24 hours per day throughout the year and you can buy food and drink at any time of day or night.

You can work at one of 4,000 PCs and Macs in our libraries, cafes, teaching rooms and other study spaces. Wi-Fi is available across campus so you can bring your own device or borrow a laptop from us.

Each library has a helpdesk near its entrance where you can get information about the facilities on offer and help with your borrowing, information and IT needs. When you are working from home, you can access our range of services through shuspace, the University’s personalised online environment.

The Library Gateway pages on shuspace give access to Library Search, information databases and electronic resources, including e-books, e-journals, video and image resources. shuspace is your route to all essential information, such as timetables,
online learning modules, your University email account, student record and support services. Visit shu.ac.uk/libraries

Phone and internet

Some of the rooms in the University’s accommodation have phone and computer internet links. Landline rental can be more expensive than a mobile/cell phone and you can often get cheap deals with mobile phone companies. There are many public phones, both within the University and throughout the city. An international phone card will reduce the cost of calls from private lines. We can advise you about these on arrival.

English language

If English is not your first language, it is essential to develop your confidence to speak and understand English quickly. You can also improve your English while studying. The University English Scheme offers free English language classes to enhance and improve your English for academic study. You can also take the 20 credit module English for academic purposes. The Language Advisory Service can assist you with questions about your coursework. To find out more about English language support visit shu.ac.uk/tesol/language


Public holidays

The University generally closes at Easter and for at least one week at Christmas and New Year. The University also closes during several bank holidays, normally the first and last Mondays in May and the last Monday in August. See our Key Dates page for further information.

Further Reading

Sheffield Hallam Students’ Union

Sheffield Hallam University website

SHU Insider’s Guide – everything you need to know about being a Sheffield Hallam student

SHU Browzer – life on campus