Tag Archives: text

2012 Great extpectations: exploring the potential of text messaging to support students

Claire Craig and Neil Mayne, Salvation Army

Mobile phone technology has transformed how we communicate and interact with each other.  For many students texting is the means through which they maintain contact with friends manage their social lives.   This paper presents the findings of a small pilot project that explored the potential of mobile phone technology and text messaging to support students during their transition to university. 

Fifty three students participated in the pilot and were sent weekly uplifting text messages during the first eight weeks of their first semester at university.  The content of the messages, developed in partnership with third year students aimed to offer reassurance, practical advice and signpost individuals to support mechanisms within the university. 

Qualitative data was collected at the end of the pilot.  Analysis of this data showed that students found the texts to be motivating, helped to manage expectations, build confidence and offered reassurance particularly during assessment weeks. 

Within this paper I will describe some of the key lessons learned and share plans for the future development of this work.

C1 EX13 Presentation

C1 – (EX13, EX04, EX15, EX18) 14.20