You say… plug sockets

…some of the plug sockets in the quiet study room on level 4 in Adsetts aren’t working
We say…
Thanks for letting us know about this. The sockets have been checked and should now be working, however if you do come across a faulty one please let us know which it is so we can get it repaired quickly.
With 24 hour opening it can be tricky for our engineers to check everything at the same time as they don’t like disturbing you when you’re studying.

The sooner you report it – the sooner we can sort it!