Changes to borrowing Day and Week loan laptops as a result of your comments!

You’ve told us
I’ve not yet had the chance to borrow a week loan laptop
We say…
Thanks for your comments, we know it’s not always easy to borrow these as they are really popular. When the service was first set up we didn’t realise students would return a laptop and then take it back out straight away. As you can imagine this has caused some frustration as it’s a shared resource for all students. As a result of your comments we’ve  made a change to the borrowing process
Day loan laptops
  • there is a 3 hour delay between students returning a day loan laptop and being able to have another laptop
Week loan laptops
  • there is 24 hour delay between students returning a week loan laptop and being able to take another out
We hope this is a fairer way to ensure more of you get to use this great resource – let us know!
It’s helpful to receive your comments – it means we can make improvements to the library and student services you use.