IS&T are making an upgrade to the Enterprise Vault (the University’s email storage archive) to offer faster and easier archive access and better control and manageability. While we do this, you won’t be able to access your archived emails between 7am and 9am on Tuesday 3 March and again between 7am and 9am on Tuesday …
Read more

Jukebox hero?

February 26th, 2015 | Posted by Jennifer Kennedy in IT improvements - (0 Comments)

                    By Simon Alexander We’re evaluating Application Jukebox to see if it could help with software distribution at SHU.  IS&T is currently testing new technology on a number of computers in the Norfolk building.  The product could help us speed up the distribution of software at …
Read more

How IT Support helped D&S set up an art installation on ‘The Future of Reading?’
Read more

WebEx tools are currently being rolled out to all staff to enable you to easily collaborate online through your Outlook calendar.  To initiate an online meeting you will need to set up a WebEx account which you can do by following these instructions.  Any member of staff will be able to participate in a meeting …
Read more

The University has a set of IT Regulations which, as a member of staff, you have a responsibility to follow. Some are legal obligations, some protect you and other people and some are to safeguard the reputation of the University. You should make sure that you are aware of the main points of the regulations …
Read more

On 3 and 4 January, the University’s IT services were tested to assess how we could continue to run the University’s business during an unexpected incident which affected our IT systems, servers or data centres.What was the outcome? Under test conditions, we have shown our critical services can be moved from one datacentre to the …
Read more

The University dropbox service is available to University staff and students to transfer files too large for email or SharePoint. From 19 January, we will be switching to a different provider, Zendto, while we make the change there will be special transition arrangements in place. From 20 January, you will still be able to collect …
Read more

Chat pilot for students

December 15th, 2014 | Posted by Jennifer Kennedy in Pilots - (0 Comments)

Help Support and Guidance are running a pilot chat service for students until the end of January.
Read more

              By Dave Thornley, N&I Following a consultation with all areas of the  University, UEG have agreed that IS&T will carry out a business continuity test of IT services over the weekend of 3rd and 4th January 2015. While this test is in progress, all IT services in the …
Read more

          By Dan Riddington-Young From March, you will need any device encrypting before you can use it to connect.  University files should only be accessed using encrypted devices or via the remote desktop. All University-owned devices are encrypted before they are made available to staff to use. If you choose to …
Read more