from Dave Thornley, IS&T This is an update and explanation for the internet connection issues which have affected staff and students over the last few days. SHU’s internet connection (provided by JISC and known as JANET) is shared between Universities and Colleges across the UK.  At the weekend, one circuit connecting Sheffield to JANET was …
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(By Simon Alexander, Networks and Infrastructure)     Application Jukebox The University has invested in an application virtualization technology from Numecent called Application Jukebox. This will enhance our ability to quickly deliver software to Managed Desktop workstations, allowing applications to be more widely available whilst improving the overall workstation performance. It is envisaged that most …
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IS&T carried out the annual test of the IT systems Disaster Recovery capability over the weekend of the 2nd and 3rd Jan. The tests followed last year’s successful work on testing the recovery processes for software systems by simulating the failure of the equipment that underpins the University’s IT services and recovering systems to prove …
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IS&T Transformation

November 20th, 2015 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

IS&T has just completed the first phase of a two phase restructure as part of a transformation programme to modernise the way we provide services to the University. Two new senior posts have been created: Leon Etherington was appointed on 18 November to the new post of Strategy and Projects Delivery Director, and a new …
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All IT services will be at risk of disruption on Saturday 2 and Sunday 3 January. UEG agreed that IS&T should conduct another disaster recovery test while the University is closed over Christmas (following the success and usefulness of last year’s exercise). This year’s test will take place on 2 and 3 January as part …
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We now have more than 3,000 people actively using Lynda.com at Sheffield Hallam.  We are seeing a move from staff being the primary users to students using it more.  Since this September, more than 8570 videos have been viewed totalling  more than 734 hours of footage. The  table below shows the top ten videos watched over the …
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Learn about using the office suite – Word, PowerPoint, Excel and more – anywhere through mobile apps or online Take part in a workshop about the best use of tools like OneNote or Sway for collaborating or communicating Drop in at one of the IT Help Points to get started with Office 365 or ask …
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Sheffield Hallam University has become part of Microsoft’s early adopter’s programme which means  we are among the first customers in the world to preview and use the new Surface pro 4 devices.   Our ambition in IS&T is to support SHU to gain business advantage by becoming a leader in the use of digital technology in …
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A student’s view

October 6th, 2015 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

A blog post from Hassun El Zafar, Education Officer, Student’s Union Education is evolving. The mechanisms in which we perceive and conduct our teaching and learning are undergoing fast transitions and transformations. It is without doubt that technology, its applications and society’s reliance on it have played a major role in revolutionising our education systems …
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New ways to get IT Help

September 22nd, 2015 | Posted by Jennifer Kennedy in IT improvements - (0 Comments)

By Miles Seecharan From the start of term, IT help will be available to staff and students through two new service channels. IT Help Points IT help will be available directly from IT specialists at walk-up help points at City and Collegiate every day.  This has been designed primarily as a student-facing service but is …
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