Author Archives: Jennifer Kennedy

Unified Comms comes to IT Help

April 14th, 2015 | Posted by Jennifer Kennedy in IT improvements | Unified Comms - (0 Comments)

On Thursday 16 April, the IT Help phone lines will move to the new Unified Comms system. This upgrade will allow us to improve how we communicate with staff and students.  The new system means we will be able to push messages directly to users and, in the long run, it will give us more options …
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Avoid email distractions during red week

April 8th, 2015 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

            If you’re participating in Red Week or just want to make your email in box work better for you, have a look at this blog article by Miles Seecharan.  Kevin Walker has compiled a playlist to help you too. Read more about and how to use it. …
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Interactive voting is an easy way to draw responses from students and check their understanding during lectures and seminars. Participants can vote with TurningPoint voting pads (available in the University) or their own mobile devices (using ResponseWare).
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IS&T is working closely with faculties and directorates to understand their IT requirements for the next academic year. Requests for software have been submitted via business planning but we need some further information before 30 April.
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New CIO for IS&T

March 31st, 2015 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

Howard Whiteley will be joining IS&T on 11 May at its new Chief Information Officer. Until the end of May, Leon Etherington will continue as Interim Director of IS&T and Emma Jeffrey will remain as  Head of Corporate Systems. Howard has led major initiatives at Northumbria and Leeds Universities and, most recently, at the University of …
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Helping with the move to Furnival Square

March 24th, 2015 | Posted by Jennifer Kennedy in IT projects | Working in partnership - (0 Comments)

By Chris Cook, IT Support FD & DID moved into their new building, 1 Furnival Square (previously known as Arundel House) last month. I have had the pleasure of representing IS&T on the Building ‘Steering Group’ and the related ‘New Ways of Working’ Project Board since April 2013. ‘New Ways of Working’ introduced challenges for …
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We’re introducing a ‘select and release’ system to manage staff print jobs.  This means that, when staff collect their printing, they will log in and select which jobs they would like before printing them out.  The new system will improve confidentiality and reduce waste. Why are we doing this? At the end of each day, …
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Enterprise Vault upgrade – 3 and 10 March – 7 am to 9 am

March 2nd, 2015 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

IS&T are making an upgrade to the Enterprise Vault (the University’s email storage archive) to offer faster and easier archive access and better control and manageability. While we do this, you won’t be able to access your archived emails between 7am and 9am on Tuesday 3 March and again between 7am and 9am on Tuesday …
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Jukebox hero?

February 26th, 2015 | Posted by Jennifer Kennedy in IT improvements - (0 Comments)

                    By Simon Alexander We’re evaluating Application Jukebox to see if it could help with software distribution at SHU.  IS&T is currently testing new technology on a number of computers in the Norfolk building.  The product could help us speed up the distribution of software at …
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Books to boot – How IS&T helped with an art installation

February 24th, 2015 | Posted by Jennifer Kennedy in Case Studies | IT projects - (1 Comments)

How IT Support helped D&S set up an art installation on ‘The Future of Reading?’
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