Author Archives: Jennifer Kennedy

New Chromebook service for the Libraries

February 7th, 2017 | Posted by Jennifer Kennedy in IT improvements - (0 Comments)

Following a successful pilot last year, DTS and L3S are introducing a new Chromebook loan service from Monday 13 February.  This service is for students to use while they are working in the library.  Chromebooks are different from traditional laptops and many students find them better for studying than laptops or PCs. They are faster …
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Be careful when you click – watch out for Ransomware

January 10th, 2017 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

Ransomware is a type of malware used for hijacking data in which the attacker encrypts data making it inaccessible and demands payment for the decryption key.  It installs covertly on a computer, typically carried out using a Trojan (a type of virus) disguised as a legitimate file, which is spread through email attachments, infected programs and compromised websites. …
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Cybercrime – protecting yourself and the University

December 1st, 2016 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

The December holiday period, when online retail activity peaks, is a particularly rewarding time of year for cyber criminals. You can help protect yourself – and the University – by being alert to the dangers and thinking carefully before you respond to anything if you’re not absolutely sure of the provenance.  Some attempts are easy …
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Changes to Outlook – from Wednesday 11 May

May 10th, 2016 | Posted by Jennifer Kennedy in IT improvements | IT projects - (0 Comments)

Outlook web app change in preparation for a move to exchange 365.
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IT Security – Cyber security

April 20th, 2016 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

By Steve Flowers, Management Services IT security (also known as cyber security) is the protection of information systems from theft or damage to hardware, software, the information on the systems and from disruption or misdirection of the services they provide. It includes controlling physical access to the hardware and protecting against harm that may come …
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Have you been phished?

February 25th, 2016 | Posted by Jennifer Kennedy in IT security - (0 Comments)

The University receives around 25 million emails in an average month.  Many of these are malicious or phishing attempts. To keep staff safe, IS&T either blocks or quarantines anything identified as harmful  (only about 10 per cent of our email traffic actually drops into staff inboxes).  Despite all this, occasionally a particularly sophisticated email attack gets …
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Advice regarding data working offsite

January 27th, 2016 | Posted by Jennifer Kennedy in IT security - (0 Comments)

By Steve Flowers Do you ever access emails or files using personal equipment or offsite? While it can be a very convenient way of working, University staff have a responsibility to take precautions which minimise the security risks involved The University has a Working Off Campus IT Security Policy, guidelines and advice for staff members …
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Further update on IT connection

January 20th, 2016 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

JISC has now notified us that the faults have been repaired and tested so our internet connection should be back to normal.  Thank you for bearing with this.

Update on internet connection issues

January 20th, 2016 | Posted by Jennifer Kennedy in Uncategorized - (0 Comments)

from Dave Thornley, IS&T This is an update and explanation for the internet connection issues which have affected staff and students over the last few days. SHU’s internet connection (provided by JISC and known as JANET) is shared between Universities and Colleges across the UK.  At the weekend, one circuit connecting Sheffield to JANET was …
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Desktop futures

January 12th, 2016 | Posted by Jennifer Kennedy in IT improvements | IT preparations for teaching | IT projects | New technology - (0 Comments)

(By Simon Alexander, Networks and Infrastructure)     Application Jukebox The University has invested in an application virtualization technology from Numecent called Application Jukebox. This will enhance our ability to quickly deliver software to Managed Desktop workstations, allowing applications to be more widely available whilst improving the overall workstation performance. It is envisaged that most …
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