Upgrade to Blackboard and change to Crocodoc tool – Friday 1 December

November 14th, 2017 | Posted by Jennifer Kennedy in Uncategorized

The Blackboard inline marking tool Crocodoc is being replaced with Box View by its suppliers.  The new Box View tool adds support for viewing more file types and works in a similar way to Crocodoc.  Crocodoc will be withdrawn by its supplier on 15 January 2018 and we plan to move to the new tool as soon as Box View is available and tested to minimise the impact of this change on students and staff.

To make the transition, an update to Blackboard is scheduled for 5pm on Friday 1 December, with the system at risk until 5pm on Saturday 2 December. During the update, staff and students will not have access to either Blackboard or shuspace.  After the update is complete, the inline marking tool on Blackboard will be powered by Box View and existing feedback converted from Crocodoc into Box View automatically as part of this process.

What is the impact on students?

The impact of the update and transition will be minimal for students. Students will continue to submit their work and access their feedback in the same ways as before.The main difference for students will be that the feedback comments appear as interactive markers in the text when using Box View.  Currently, students will only be able to view comments online and cannot download comments made in Box View although we are pushing for this functionality to be added in the future and we are exploring workarounds.

What is the impact on staff?

Only staff using the inline marking function will see a change and the impact on these staff should also be minimal: submission points are not affected and no changes to assignment set-up are necessary. However, staff using Crocodoc at the time of the update may notice some differences. After the update has taken place, any feedback comments previously created in Crocodoc will remain visible but cannot be edited in Box View.  However, staff will be able to add additional feedback comments to this work using the Box View tool.

Therefore, where staff are using inline marking, they may wish to create all of their inline feedback on a piece of work either before or after the update to ensure they do not have issues with being unable to edit some of the feedback. This change is a significant factor in the timing of the upgrade.  By doing the transition before the majority of assessments are submitted online for semester 1, we hope to minimise the impact on staff, though we recognise that some staff will be engaged with marking and creating feedback at this time.

What support is available to me?

A list of Frequently Asked Questions is available and will be updated regularly. If you have a question that is not covered, please email ! Assessment Journey Programme.

Your Faculty TEL Team can help support you with using online marking and feedback tools.


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