{"id":3072,"date":"2019-02-18T15:42:58","date_gmt":"2019-02-18T15:42:58","guid":{"rendered":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/?p=3072"},"modified":"2019-02-18T15:42:59","modified_gmt":"2019-02-18T15:42:59","slug":"hallam-help-a-new-student-help-advice-service","status":"publish","type":"post","link":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2019\/02\/18\/hallam-help-a-new-student-help-advice-service\/","title":{"rendered":"Hallam Help: a new student help &amp; advice service"},"content":{"rendered":"<p><a href=\"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2019\/02\/18\/hallam-help-a-new-student-help-advice-service\/hallam-help\/#main\" rel=\"attachment wp-att-3073\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"3073\" data-permalink=\"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2019\/02\/18\/hallam-help-a-new-student-help-advice-service\/hallam-help\/#main\" data-orig-file=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/02\/Hallam-Help.jpg?fit=700%2C524&amp;ssl=1\" data-orig-size=\"700,524\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Hallam Help\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/02\/Hallam-Help.jpg?fit=700%2C524&amp;ssl=1\" class=\"size-medium wp-image-3073 alignleft\" src=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/02\/Hallam-Help-300x225.jpg?resize=300%2C225&#038;ssl=1\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/02\/Hallam-Help.jpg?resize=300%2C225&amp;ssl=1 300w, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/02\/Hallam-Help.jpg?w=700&amp;ssl=1 700w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>We&#8217;re transforming the way we deliver help and advice for students through the new <strong>Hallam Help<\/strong> service.<\/p>\n<p>Recognisable and accessible \u2013 the new service will make it easier for students to access high-quality support via new Hallam Help Points and a range of other methods.<\/p>\n<p>Hallam Help Points will be easily recognisable and found at key locations on both campuses. There will be a team of staff at each one to provide support with all aspects of the Hallam experience. Confidential one-to-one spaces will also be available.<\/p>\n<p>Students will have a greater choice of methods for accessing support:<\/p>\n<ul>\n<li><strong>online and by email<\/strong> (hallamhelp@shu.ac.uk)<\/li>\n<li><strong>by phone<\/strong> (x2222)<\/li>\n<li><strong>via Twitter<\/strong> (@HallamHelp)<\/li>\n<li><strong>in person<\/strong><\/li>\n<\/ul>\n<p>You can find further information, including an interactive map of the future Hallam Help locations, by <a href=\"https:\/\/www.shu.ac.uk\/myhallam\/help-and-support\">clicking here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re transforming the way we deliver help and advice for students through the new Hallam Help service. Recognisable and accessible \u2013 the new service will make it easier for students&hellip;<\/p>\n","protected":false},"author":3083,"featured_media":3075,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"wds_primary_category":0,"footnotes":"","jetpack_publicize_message":"Hallam Help: a new student help &amp; advice service","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[9,21],"tags":[],"class_list":["post-3072","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facultyupdates","category-news"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/02\/Browzer_HallamHelp_Image.jpg?fit=977%2C550&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8KEAX-Ny","jetpack-related-posts":[{"id":4440,"url":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2020\/01\/13\/join-team-hallam-for-the-2020-sheffield-half-marathon\/","url_meta":{"origin":3072,"position":0},"title":"Join Team Hallam for the 2020 Sheffield Half Marathon!","author":"Mark Greene","date":"January 13, 2020","format":false,"excerpt":"On Sunday 29 March 2020, staff, students and alumni will be running the Sheffield Half Marathon in support of Sanctuary Scholarships as part of\u00a0the\u00a0Hallam Fund.\u00a0By joining our team, you will be removing the barriers faced by students seeking asylum in the UK, providing them the opportunity to transform their lives\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/category\/news\/"},"img":{"alt_text":"Run Marathon for Hallam","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2020\/01\/Marathon-2020.jpg?fit=1028%2C624&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2020\/01\/Marathon-2020.jpg?fit=1028%2C624&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2020\/01\/Marathon-2020.jpg?fit=1028%2C624&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2020\/01\/Marathon-2020.jpg?fit=1028%2C624&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2984,"url":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2019\/01\/22\/run-the-sheffield-half-marathon-with-us-this-april-and-help-to-raise-money-for-the-hallam-fund\/","url_meta":{"origin":3072,"position":1},"title":"Run the Sheffield Half Marathon with us this April and help to raise money for the Hallam Fund","author":"Mark Greene","date":"January 22, 2019","format":false,"excerpt":"This is the fourth year that Team Hallam has taken part in the Sheffield Half Marathon to raise money for the Hallam Fund. The fund helps support students from disadvantaged backgrounds, providing them with the security and recognition they need to make the most of what university can offer. The\u2026","rel":"","context":"In &quot;Inside HWB&quot;","block_context":{"text":"Inside HWB","link":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/category\/faculty-updates\/inside-hwb\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/01\/Sheffield-Half-Marathon.jpg?fit=1028%2C624&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/01\/Sheffield-Half-Marathon.jpg?fit=1028%2C624&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/01\/Sheffield-Half-Marathon.jpg?fit=1028%2C624&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/01\/Sheffield-Half-Marathon.jpg?fit=1028%2C624&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":3697,"url":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2019\/07\/26\/hallam-help-summer-service\/","url_meta":{"origin":3072,"position":2},"title":"Hallam Help summer service","author":"Mark Greene","date":"July 26, 2019","format":false,"excerpt":"From 29 July\u20136 September, Hallam Help will be operating a summer service \u2013 our email, telephone and MyHallam portal (channels) service, and key Help Points on campus, will operate as usual while other Help Points will operate on reduced opening hours or open on a demand basis for targeted activities\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/07\/Hallam-Help3.jpg?fit=1028%2C624&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/07\/Hallam-Help3.jpg?fit=1028%2C624&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/07\/Hallam-Help3.jpg?fit=1028%2C624&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/07\/Hallam-Help3.jpg?fit=1028%2C624&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":3779,"url":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2019\/08\/14\/summer-of-sporting-success-for-team-hallam\/","url_meta":{"origin":3072,"position":3},"title":"Summer of sporting success for Team Hallam","author":"Mark Greene","date":"August 14, 2019","format":false,"excerpt":"Sheffield Hallam University students are enjoying a summer of sporting success as they bring home medals and achieve personal bests. Kickboxer Trinity Leeson-Rice brought home the bronze for both the team and individual competitions at the European University Games in Zagreb, Croatia recently. Trinity visited Zagreb for the games alongside\u2026","rel":"","context":"In &quot;Sharing Successes&quot;","block_context":{"text":"Sharing Successes","link":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/category\/news\/successes\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/08\/Sporting-success-for-Team-Hallam.jpg?fit=1028%2C624&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/08\/Sporting-success-for-Team-Hallam.jpg?fit=1028%2C624&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/08\/Sporting-success-for-Team-Hallam.jpg?fit=1028%2C624&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/08\/Sporting-success-for-Team-Hallam.jpg?fit=1028%2C624&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":3933,"url":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2019\/09\/26\/read-the-latest-hallam-academic-digest\/","url_meta":{"origin":3072,"position":4},"title":"Read the latest Hallam Academic Digest","author":"Mark Greene","date":"September 26, 2019","format":false,"excerpt":"The Hallam Academic Digest (September 2019)\u00a0has\u00a0been produced to keep you up to date\u00a0with the latest Hallam developments relating to the planning and delivery of\u00a0academic teaching. These include new resources and systems launched over the summer as well as revisions to current systems and processes. You can read the latest Hallam\u2026","rel":"","context":"In &quot;Faculty Updates&quot;","block_context":{"text":"Faculty Updates","link":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/category\/news\/facultyupdates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/09\/Academic-Digest-2.jpg?fit=1028%2C624&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/09\/Academic-Digest-2.jpg?fit=1028%2C624&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/09\/Academic-Digest-2.jpg?fit=1028%2C624&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/09\/Academic-Digest-2.jpg?fit=1028%2C624&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":3213,"url":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/2019\/04\/03\/the-hallam-model\/","url_meta":{"origin":3072,"position":5},"title":"The Hallam Model","author":"Mark Greene","date":"April 3, 2019","format":false,"excerpt":"We are at the beginning of the process in designing what we are calling \u2018the Hallam Model\u2019. Our aim is to produce a set of principles which capture what is innovative and unique\u00a0about the student experience at Hallam. This will apply to all taught courses, irrespective of subject choice or\u2026","rel":"","context":"In &quot;Faculty Updates&quot;","block_context":{"text":"Faculty Updates","link":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/category\/news\/facultyupdates\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/04\/The-Hallam-Model.jpg?fit=1028%2C624&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/04\/The-Hallam-Model.jpg?fit=1028%2C624&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/04\/The-Hallam-Model.jpg?fit=1028%2C624&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/hwbstaffnews\/files\/2019\/04\/The-Hallam-Model.jpg?fit=1028%2C624&ssl=1&resize=700%2C400 2x"},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/posts\/3072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/comments?post=3072"}],"version-history":[{"count":3,"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/posts\/3072\/revisions"}],"predecessor-version":[{"id":3077,"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/posts\/3072\/revisions\/3077"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/media\/3075"}],"wp:attachment":[{"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/media?parent=3072"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/categories?post=3072"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.shu.ac.uk\/hwbstaffnews\/wp-json\/wp\/v2\/tags?post=3072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}