Have your say ... about library and student support services and resources - page 2

Cheers to hot water!

Cheers to hot water!

You’ve told us… “This is great. Glad the hot water trial was a success and that we’ll have this facility permanently now. Thank you to those involved in organising it!  Thanks for your comments – have you used it yet?  As always, we love to…

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Please help us keep the pigeons outside!

Please help us keep the pigeons outside!

Now we know this sounds like a something from a comic strip but… As you may be aware we’ve had a few pigeons flying round in Adsetts lately – which obviously isn’t good for them or us! We think some of them may be getting in…

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What’s happening to the café area?

What’s happening to the café area?

You may have noticed the cafe in Adsetts has had a bit of a change round. The catering team have moved the fridges and taken away some of the excess furniture to open up the space a bit more as it was starting to look very ‘full’!…

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The good, the bad and the ugly!

The good, the bad and the ugly!

Turn the ******* heating on! – there is a known heating problem on level 2 that we are investigating however Adsetts is open plan so levels 5 and 6 are usually warmer Needs an inside smoking room – the university has a no smoking policy…

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Can we have a cash machine please?

Can we have a cash machine please?

The short answer is no, it wouldn’t be possible… The longer answer is that we have requested one in the past, however none of the banks approached were willing to provide one as there are already other cash machines located close to the libraries. The…

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The Bloomberg sign…

The Bloomberg sign…

You’ve asked us why we have it… The Bloomberg sign is a ticker display screen in the cafe area on level 4 of Adsetts Bloomberg Professional is a database that can’t be networked across the University or made available off-campus. So it’s been made available on 8…

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Jess says…

‘I’ve just gone into the silent study and seen that there have been lots of signs being put up prohibiting noise being made, and I just wanted to say thank you and that I’m really grateful that the library staff have gone to the effort…

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You say…

You say…

‘would be good if the library loaned headphones/earphones to students using the library’ We say… Headphones – no problem! You can borrow them from the Helpdesk – read more here on shuspace

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Let us know if a resource isn’t working…

Let us know if a resource isn’t working…

for example links to journals or eBooks etc in Library Search. The sooner you tell us a link isn’t working the sooner we can look into it for you. Sometimes we get advance warning of faults or essential work to electronic resources – however sometimes you realise before we do! Getting in…

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How long does it take a book order to arrive?

How long does it take a book order to arrive?

This is one of your latest questions! The short answer is… there’s no fixed answer to this – under ideal circumstances a book can be on the shelf in a couple of weeks – and it can be even quicker for eBooks. However it really depends on…

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